Creative Repair Specialist Apprentice

Surface Experts - Frisco; Frisco (TX); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Paid time off

Profit sharing

Company car

Free uniforms

Comprehensive training

Job summary

A local surface repair service in Frisco is looking for dedicated individuals to perform spot repairs on various hard surfaces. The position offers comprehensive paid training with a clear growth path, a company vehicle, and the opportunity to provide excellent customer service. Competitive pay between $18.00 - $22.00 per hour, plus benefits like paid time off and profit sharing. Ideal candidates should have an eye for detail, a valid driver's license, and reliability.

Qualifications

• Keen eye for color, pattern, and minute detail; artistic or paint/finish background a plus.
• Steady hands and comfort with basic hand tools.
• Valid driver’s license and clean driving record.
• Able to lift 25 lbs and work on your feet.
• 1‑3 years experience in a customer service role.

Responsibilities

• Perform spot repairs on various hard surfaces following established methods.
• Deliver professional service with punctuality and clear communication.
• Document jobs accurately for quality control and billing.
• Maintain tools and service vehicle in optimal condition.

Skills

Attention to detail

Basic hand tool proficiency

Reliability

Customer service skills

Job description

• Bonus based on performance
• Company car
• Free uniforms
• Paid time off
• Profit sharing

About Surface Experts

Founded in 2018, Surface Experts repairs small damage on most hard surfaces—countertops, floors, tubs, sinks, appliances, cabinets, and more—delivering an invisible finish in under an hour and saving customers thousands over replacement.

Role Overview

Start with several weeks of paid, side‑by‑side field training, then graduate to operating your own fully stocked service vehicle. You’ll follow our proven repair process to make damage “disappear,” delighting property managers, construction crews, and hospitality clients across the territory.

Core Responsibilities

• Perform spot repairs on a wide variety of hard surfaces, following our step‑by‑step methods with fanatical consistency and detail.
• Deliver enthusiastic, professional service—arrive on time, communicate clearly, and uphold the brand’s reputation for honesty and integrity.
• Leverage team chat and coaching, sharing photos or questions to troubleshoot in real time and contribute to collective learning.
• Document every job (photos, materials, notes) to maintain quality, accountability, and accurate billing.
• Maintain your van, tools, and materials so you’re always ready for the next call.
• Pursue continuous self‑improvement, practicing new color‑matching and texture techniques as our materials and methods evolve.

Someone who follows a proven process with consistency and care, ensuring high standards in every detail. They act with honesty, build trust through accountability, support their team, and bring a committed, enthusiastic approach to customer service and continuous improvement.

Qualifications

• Keen eye for color, pattern, and minute detail; artistic or paint/finish background a plus.
• Steady hands and comfort with basic hand tools (we teach the rest).
• Valid driver’s license and clean driving record.
• Able to lift 25 lbs and work on your feet for extended periods.
• Reliability, integrity, and a mindset that values reputation over shortcuts.
• 1‑3 yrs experience in a job providing a service to customers.

What We Provide

• Comprehensive paid training and ongoing mentorship.
• Clear growth path to Lead Technician and training roles.
• Company vehicle, tools, and all materials.
• Supportive culture with real‑time team chat and nationwide knowledge sharing.
• Varied, creative work that makes a visible impact for customers and the planet.

What it's like to be in this role: https://youtu.be/vJ0nCFdtqqs?si=_7vo9vPe6_0KzBMH

Compensation: $18.00 - $22.00 per hour

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

• Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Our Mission

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.

Our Vision

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Core Values

Serve Others

• Put Relationships First
• Be Humble

Be a Problem Solver

• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve

Trust the Process

• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants

Do you have a valid driver's license with a clean driving record (no major violations in the past 3 years)? *

Are you able and willing to drive a local route daily and walk multiple properties each day as part of your job duties? *

Are you able to lift a minimum of 25 lbs without restrictions? *

Are you able to work 8 to 5 M-F? *

As part of this role, all candidates will complete job‑related repair exercise which includes a color and sheen‑matching exercise. Are you able to complete this with or without a reasonable accommodation? *

I was referred to this position by a current employee

Benefits of Working for Surface Experts Include:

Paid Training

Competitive Compensation with Bonus Potential

Paid Time Off

Dan is approachable. He will listen to your questions, issues or concerns and is willing to try new things to better the company. Overall, Dan makes the workplace a more positive and supportive environment.