Appraisal Specialist — Flexible Hours & Commission

CarMax Business Services; Ellicott City (MD); On-site; USD 18,195 - 25,915; Part time

Job summary

CarMax Business Services is seeking an Appraisal Specialist in Ellicott City, MD. This role is vital in delivering exceptional customer experiences by effectively guiding customers through the appraisal process. Successful candidates will excel in a fast-paced environment and must have strong communication skills.

If you have a proven ability to provide outstanding customer service and enjoy engaging with diverse clientele, this is the position for you. You will also be part of a company known for its commitment to integrity and customer satisfaction.

Qualifications

• Proven ability to deliver exceptional customer service in a dynamic environment.
• Strong attention to detail for reading, interpreting, and transcribing data accurately.
• Excellent verbal communication and listening skills for engaging with customers and team members.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service throughout every interaction.
• Build rapport quickly with diverse customers and confidently explain the CarMax appraisal process.
• Facilitate appraisal steps, including discovery and presenting offers.
• Accurately collect and input data to support precise appraisal offers.

Skills

Exceptional customer service

Attention to detail

Multitasking

Verbal communication

Job description

CarMax Business Services is seeking an Appraisal Specialist in Ellicott City, MD. This role is vital in delivering exceptional customer experiences by effectively guiding customers through the appraisal process. Successful candidates will excel in a fast-paced environment and must have strong communication skills.

If you have a proven ability to provide outstanding customer service and enjoy engaging with diverse clientele, this is the position for you. You will also be part of a company known for its commitment to integrity and customer satisfaction.