Appointment Success Specialist Flexible Schedule Hybrid

Five Star Bath Solutions of Hill Country; Buda (TX); Hybride; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Bonus based on performance

Dental insurance

Flexible schedule

Health insurance

Paid time off

Vision insurance

Résumé du poste

Five Star Bath Solutions of Hill Country in Texas is seeking a proactive Call Confirmer to help ensure client satisfaction by confirming appointments, managing the calendar, and delivering top-notch support.

This role offers a hybrid schedule with weekday day and evening shifts; you should reside in the Central Texas area and be adept at clear communication, CRM use, and coordinating with sales and operations.

Qualifications

• Clear and effective communicator, both oral and written.
• Experience using CRM systems to track client interactions.
• Strong organizational and time-management abilities.

Responsabilités

• Confirm appointments with clients via phone or email.
• Reach out to prospective customers for design consultation opportunities.
• Maintain accurate records of client interactions in the database.
• Manage the calendar and resolve scheduling issues promptly.
• Collaborate with sales and operations teams to ensure seamless communication.
• Identify opportunities to enhance the client experience and provide process feedback.

Connaissances

Excellent communication

CRM proficiency

Organization

Time management

Customer service experience

Outils

CRM software

Description du poste

Five Star Bath Solutions of Hill Country in Texas is seeking a proactive Call Confirmer to help ensure client satisfaction by confirming appointments, managing the calendar, and delivering top-notch support.

This role offers a hybrid schedule with weekday day and evening shifts; you should reside in the Central Texas area and be adept at clear communication, CRM use, and coordinating with sales and operations.