Appointment Setter (WFH)

AIL; United States; Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Training provided

Weekly pay

Remote work

Flexible scheduling

Leadership path

Mentorship

Travel incentives

Job summary

AIL in the United States seeks a dedicated professional to assist unions, associations, and working families with benefit program guidance through remote, client-focused support. You will speak with members who request information, review options, and explain programs in simple terms, building long-term relationships.

This role emphasizes flexibility, independence, access to training and mentorship, leadership development, and a clear path to growth within a supportive, goal-driven team.

Qualifications

• Strong communication and interpersonal skills.
• Ability to navigate basic computer systems and online platforms.
• Good organization and time-management habits.
• Ability to work independently and stay accountable.

Responsibilities

• Speak with members by phone, Zoom, or virtual appointment.
• Review the benefit information requested by members.
• Explain available options in a simple, professional manner.
• Help families understand programs that fit their needs.
• Provide follow-up support and maintain long-term client relationships.
• Participate in ongoing training, coaching, and mentorship.
• Develop leadership skills as you grow within the organization.
• Contribute to a positive, goal-driven team environment.

Skills

Strong communication skills

People skills

Time management

Independent work

Tools

Basic computer literacy

Job description

About the Opportunity

We work with union members, association members, and working families across North America who have requested information about their available benefit programs.

This role is focused on helping people who are already looking for guidance, not chasing leads or making random calls.

That means:

• No cold calling
• No door-to-door work
• No contacting people who have not requested information
• Conversations with members who are expecting support

This position is a strong fit for someone who enjoys flexibility, working independently, and helping others, while still having access to training, mentorship, and a proven team system.

What You’ll Do

• Speak with members by phone, Zoom, or virtual appointment
• Review the benefit information they requested
• Explain available options in a simple and professional way
• Help families understand programs that may fit their needs
• Provide follow-up support and maintain long-term client relationships
• Take part in ongoing training, coaching, and mentorship
• Develop leadership skills as you grow within the organization
• Contribute to a positive, goal-driven team environment

What We’re Looking For

• Strong communication and people skills
• Comfort using basic computer systems and online platforms
• Good organization and time-management habits
• The ability to work independently and stay accountable
• A positive attitude and willingness to learn
• Motivation to grow personally and professionally
• Ability to complete a standard background check

What You’ll Receive

• Complete training provided
• No prior experience required
• Weekly pay with performance-based bonuses
• Flexible scheduling options
• Remote work-from-home opportunity
• Clear advancement path into leadership
• Ongoing mentorship and team support
• Recognition programs and travel incentives for top performers