Appointment-Setter Lead Generator (Fire Safety)

S.A. Comunale Co., Inc.; Columbus (OH); On-site; USD 40,000 - 68,000; Full time

Job summary

S.A. Comunale Co., Inc. in Columbus, OH is seeking a proactive Inside Sales/Lead Generation specialist to grow the customer base for fire/life safety inspections.

You will identify potential clients, reach out by phone and email, and book appointments for our Fire Safety Specialists, collaborating with Operations and Service Coordinators. The role emphasizes outbound outreach, CRM data entry, and achieving appointment targets while delivering excellent customer service in a fast-paced

Qualifications

• 2+ years of experience in customer outreach, inside sales, or a similar role.
• High School Diploma or GED is required.
• Comfortable making outbound calls and talking to new people.
• Strong communication and organization skills.
• Able to manage multiple tasks and keep good records.
• Basic familiarity with CRM systems.
• Experience in service-based industries.
• Understanding of inspection cycles or service contracts.
• Experience meeting call targets or appointment goals such as number of outbound calls/emails each day, number of qualified leads created each week, number of appointments scheduled for the sales team.
• Accuracy and completeness of CRM notes.
• Excellent written and verbal communications skills are required.
• Ability to work with minimal supervision is required.

Responsibilities

• Search for businesses that may need fire/life safety inspections.
• Use online tools, lists, and our CRM to find contact information.
• Reach out by phone and email
• Using a script, ask basic questions to learn about the customer’s needs and current inspection schedule.
• Identify who handles inspections and whether they are open to meeting with us.
• Record all information clearly in a shared file to be accessed by our Sales Team
• Schedule appointments for our Fire Safety Specialists (FSS)
• Make sure the FSS has all the details needed before the meeting.
• Follow up to confirm appointments or reschedule when needed.
• Log all calls, emails, notes, and updates in a shared file.
• Track lead progress and make sure no follow-up is missed.

Education

High School Diploma or GED

Tools

CRM systems

Job description

S.A. Comunale Co., Inc. in Columbus, OH is seeking a proactive Inside Sales/Lead Generation specialist to grow the customer base for fire/life safety inspections.

You will identify potential clients, reach out by phone and email, and book appointments for our Fire Safety Specialists, collaborating with Operations and Service Coordinators. The role emphasizes outbound outreach, CRM data entry, and achieving appointment targets while delivering excellent customer service in a fast-paced