Appointment Coordinator Bilingual Spanish and English

Honda of North Hollywood; Los Angeles (CA); Vor Ort; USD 34.000 - 49.000; Vollzeit

Benefits dieser Stelle

Hourly pay + commission

Paid training

Medical, dental, vision & life保险

401(k) with company match

Paid time off and holidays

Employee discounts on vehicles andサービス

Growth opportunities

Zusammenfassung

Honda of North Hollywood is expanding! We are seeking Outbound Appointment Coordinators to join our Appointment Setting Team in Los Angeles. This heavily outbound role involves calling, texting, emailing prospects, and following up to schedule test drives and showroom appointments.

You’ll be relentless, persuasive, and professional—with commissions on successful appointments and a clear path to growth. We offer paid training, benefits, and a supportive dealership culture focused on hustle,

Qualifikationen

• Full-time availability; part-time options may be considered
• At least 18 years old
• Valid driver’s license and acceptable driving record
• Bi-lingual English/Spanish preferred
• Strong written and verbal communication
• Experience with CRM systems/lead tools is a plus
• Pass pre-employment background check and drug screen

Aufgaben

• Make 75+ outbound calls daily to prospects, no-shows, and inquiries
• Text and email prospects to nurture and convert leads
• Set and confirm test drive and showroom appointments
• Overcome objections and build rapport over the phone
• Collaborate with sales for seamless handoffs
• Follow up on missed appointments or unsold opportunities
• Hit weekly contact, appointment, and show goals
• Maintain accurate CRM records

Kenntnisse

Bilingual English/Spanish

Outbound calling

CRM experience

Communication skills

Multitasking

Persuasive selling

Tools

CRM software

Lead management tools

Jobbeschreibung

Honda of North Hollywood is expanding! We are looking for AUTOMOTIVE SALES BDC ASSOCIATES — WE need phone assassins and conversational closers to join our Appointment Setting Team. This is your chance to break into the high-volume automotive industry at one of LA’s most dynamic dealerships. We're not just taking calls — we’re driving traffic, generating leads, and filling the showroom. If you're confident on the phone, love the thrill of the chase, and can turn cold leads into booked appointments, we want to hear from you.

The Role: Outbound Appointment Coordinator

You’ll be part of the engine behind our sales team — calling, texting, emailing, and following up with prospects to schedule test drives and appointments.

This role is heavily outbound — you’ll be making cold calls, warm calls, follow-ups, and re-engagement calls daily. You will be relentless, persuasive, and professional — every call is a chance to convert interest into action.

What You’ll Do

• Make 75+ outbound calls daily to prospects, no-shows, and past inquiries
• Text and email prospects to nurture and convert leads
• Set and confirm test drive and consultation appointments
• Overcome objections and build rapport quickly over the phone
• Collaborate with the sales team to ensure a seamless handoff
• Follow up on missed appointments or unsold opportunities
• Hit weekly contact, appointment, and show goals
• Maintain accurate records in our CRM

What You’ll Need

• Full-time availability (part-time options may be considered)
• At least 18 years old
• A valid driver’s license and acceptable driving record
• Bi-lingual (English/Spanish) is highly preferred
• Strong communication skills, both written and verbal
• Ability to work comfortably with guests in person and via phone, email, text, and chat
• Excellent organizational and follow-up skills
• Ability to multitask in a fast-paced environment
• Professional appearance and a strong work ethic
• Ability to apply common-sense understanding to follow written and verbal instructions
• All potential employees must pass a pre-employment background check and drug screen
• Experience with CRM systems and/or lead management tools is a plus

Physical Demands

The physical demands described here are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.

• Sit and/or stand interchangeably throughout the day
• Sit and/or stand for long periods of time
• Use hands, fingers, and arms continually and frequently
• Bend, crouch, crawl, stoop, and kneel as needed
• Pick up, lift, and carry items up to 50 pounds occasionally

What You Get

• Hourly pay PLUS commission on appointments that show and sell. Pay range from minimum wage to $30 per hour.
• Weekly incentives and spiffs
• Paid training and ongoing development
• Medical, dental, vision & life insurance (FT)
• 401(k) with company match
• Paid time off and holidays
• Employee discounts on vehicles and service
• Clear path to growth in a busy, well-established dealership

Who We Are

Honda of North Hollywood is one of Southern California’s most established and fast-paced Honda dealerships, known for high volume and exceptional customer service. Join a team that’s all about hustle, integrity, and growth.

Love the phone? Good at getting people in the door?

This is your chance to make an impact — and make real money.