Receptionist Bilingual Spanish and English

Honda of North Hollywood; Los Angeles (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

Honda of North Hollywood is seeking a friendly receptionist to welcome guests, handle calls, and connect customers with the right team. This role emphasizes professionalism and strong communication to create a positive first impression.

As part of a growing dealership under new ownership, you will support daily operations and maintain accurate guest records while developing a helpful knowledge base of products and services. Compensation is up to $25/hr, based on experience.

Qualifications

• Experience handling front desk duties and guest interactions.
• Ability to document and update records accurately.
• Strong communication and professional demeanor.

Responsibilities

• Answer all customer calls promptly and professionally.
• Determine customer's primary concern and schedule the necessary appointment or direct them to the appropriate department.
• Communicate with each customer in a fashion that leaves them informed and comfortable.
• Document and update customer records based on interactions.
• Develop and maintain a knowledge base of products and services for the dealership needs.
• Establish and maintain great customer relationships that encourage repeat and referral business.
• Work as a team player and uphold the company's standards of professionalism and integrity.

Skills

Customer service

Communication

Team player

Job description

Honda of North Hollywood is under new ownership and expanding! We are looking for qualified, motivated and exceptional individulas to become part of our team.

As our Receptionist, at Honda of North Hollywood you're responsible for creating a great customer service experience for our guests and using your communication skills to build the bridge between guests and our team.

This role is a great way to kick start your career with us!

• Answer all customer calls promptly and professionally
• Determine customer's primary concern and schedule the necessary appointment or direct them to the appropriate department
• Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time
• Document and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and services and needs of the dealerships
• Establish and maintain great customer relationships that encourage repeat and referral business
• Work as a team player and uphold the company's standards of professionalism and integrity
• Perform efficiently with the normal amount of direction for the position; displays the professional attitude and capabilities of a self-starter.
• Position compensated up to $25/hr, based on experience.