Appointment Coordinator

Casey Chevrolet Corporation; Newport News (VA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

401(k)

Paid vacation

Weekly pay

Job summary

Casey Volkswagen in Newport News, VA, is seeking a Service Appointment Coordinator to join our team. The role schedules and manages service appointments, communicates with customers about recalls and vehicle status, and handles various administrative duties with a friendly, organized approach.

You should be 18+ with a valid driver’s license, and be comfortable with a flexible schedule, including Saturdays. Prior administrative or dealership experience is a plus, and a customer-focused,

Qualifications

• Must be at least 18 years of age with a valid driver’s license and a clean driving record.
• Previous administrative experience strongly preferred.
• Previous dealership experience a plus.
• Must be able to work a flexible schedule including Saturdays.
• Must be organized, customer service oriented, and a great team player.

Responsibilities

• Schedules and manages service appointments for customers.
• Contacts customers concerning recalls, vehicle status, and satisfaction of service.
• Performs various administrative duties.

Skills

Customer service

Administrative support

Scheduling

Communication

Job description

Casey Volkswagen is seeking a Service Appointment Coordinator to join our team!

Our automotive service team is dedicated to ensuring customer satisfaction and creating a positive and enjoyable experience. The Appointment Coordinator is responsible for scheduling and managing service appointments for customers at our dealership. This role requires excellent communication and organizational skills, as well as a friendly and welcoming demeanor. The Appointment Coordinator also contacts customers concerning recalls, vehicle status, and satisfaction of service, as well as performs various administrative duties.

Qualifications

• Must be at least 18 years of age with a valid driver’s license and a clean driving record
• Previous administrative experience strongly preferred
• Previous dealership experience a plus
• Must be able to work a flexible schedule including Saturdays
• Must be organized, customer service oriented, and a great team player

Hours

Varied schedule between Monday-Saturday from 7am-6pm (no Sundays)

Pay: $16.00-$20.00 per hour, depending on experience.

Benefits Offered

• Medical: HDHP & PPO
• Dental & Vision Insurance
• FSA/HSA/LPFSA
• Prescription Drug Coverage
• HealthJoy App- Company paid Healthcare navigation tool
• EAP: Employee Assistance Program
• Life Insurance- Guaranteed Issue- Employee paid & Employer paid upon eligibility
• Short- and Long-Term Disability
• Legal Resources Coverage & ID Protection
• Vacation and Holidays
• 401(k) with Employer Contribution upon eligibility
• Discount memberships to OneLife & YMCA athletic facilities
• Employee Referral Bonus Programs
• Employee parts & service discounts
• Weekly pay

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.