Applied AI Strategy & Ops Lead

Openkrill; United States; Remote; USD 120.000 - 190.000; Vollzeit

Zusammenfassung

Clipboard is seeking an Applied AI Strategy & Ops Lead to own and evolve our internal tooling ecosystem across Operations. This hands-on IC role spans support platforms, AI-driven systems, and internal automations to improve day-to-day operations and scale with the business.

Based at a remote-friendly organization, you will sit at the intersection of Operations and Engineering, partnering with leadership to execute priorities, refine systems, and introduce new tooling where needed to ensure our

Qualifikationen

• Technical fluency with APIs, integrations, and automation tooling.
• Ability to translate defined problems into practical, well-scoped solutions.
• Experience collaborating with engineering teams to scope and prioritize tooling.

Aufgaben

• Build and iterate workflows, integrations, and automations to improve daily efficiency.
• Drive high-priority tooling and automation initiatives across the ops stack.
• Collaborate with engineers to write specs and prioritize tooling work.
• Improve systems across support platforms and AI-driven solutions.
• Translate problems into practical, well-scoped technical solutions.
• Identify gaps in tooling and address them proactively.
• Troubleshoot issues and improve production reliability.

Kenntnisse

Technical fluency

Execution discipline

Systems thinking

Problem solving

Ownership mindset

Tools

Zendesk

Jobbeschreibung

Clipboard is seeking an Applied AI Strategy & Ops Lead to own and evolve our internal tooling ecosystem across Operations. This hands-on IC role spans support platforms, AI-driven systems, and internal automations to improve day-to-day operations and scale with the business.

Based at a remote-friendly organization, you will sit at the intersection of Operations and Engineering, partnering with leadership to execute priorities, refine systems, and introduce new tooling where needed to ensure our