Applied AI Strategy & Ops Lead (Fully Remote)

Clipboard; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Clipboard, a remote-first app-based marketplace connecting healthcare professionals with workplaces across the U.S., is seeking a technically fluent engineer to build workflows, integrations, and automations for operational efficiency.

Work closely with engineers to scope requirements, prioritize tooling work, troubleshoot issues, and improve system reliability. Nice-to-have: Zendesk experience, AI-driven tools, and a background in Ops, Support, or CX.

Qualifications

• Technical fluency with APIs and automation tooling.
• Execution discipline to drive projects to completion.
• Systems thinking to connect tools and workflows.

Responsibilities

• Build workflows, integrations, and automations for operational efficiency.
• Partner with engineers to scope requirements and prioritize tooling work.
• Troubleshoot issues and improve system reliability.

Tools

Zendesk

AI tools

Job description

• Build workflows, integrations, and automations for operational efficiency.
• Partner with engineers to scope requirements and prioritize tooling work.
• Troubleshoot issues and improve system reliability.

WHAT WE'RE LOOKING FOR:

• Technical fluency with APIs and automation tooling.
• Execution discipline to drive projects to completion.
• Systems thinking to connect tools and workflows.

NICE TO HAVE:

• Experience with Zendesk.
• Familiarity with AI-driven tools.
• Background in Ops, Support, or CX.

Clipboard

Clipboard operates an app-based marketplace connecting healthcare professionals with workplaces needing staff, providing essential care across the U.S. Founded in 2016, the remote-first team of over 1,000 is a top Y-Combinator company and has been profitable since 2022.