AI Strategy & Automation Ops Lead

Clipboard; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Clipboard, a remote-first app-based marketplace connecting healthcare professionals with workplaces across the U.S., is seeking a technically fluent engineer to build workflows, integrations, and automations for operational efficiency.

Work closely with engineers to scope requirements, prioritize tooling work, troubleshoot issues, and improve system reliability. Nice-to-have: Zendesk experience, AI-driven tools, and a background in Ops, Support, or CX.

Qualifications

• Technical fluency with APIs and automation tooling.
• Execution discipline to drive projects to completion.
• Systems thinking to connect tools and workflows.

Responsibilities

• Build workflows, integrations, and automations for operational efficiency.
• Partner with engineers to scope requirements and prioritize tooling work.
• Troubleshoot issues and improve system reliability.

Tools

Zendesk

AI tools

Job description

Clipboard, a remote-first app-based marketplace connecting healthcare professionals with workplaces across the U.S., is seeking a technically fluent engineer to build workflows, integrations, and automations for operational efficiency.

Work closely with engineers to scope requirements, prioritize tooling work, troubleshoot issues, and improve system reliability. Nice-to-have: Zendesk experience, AI-driven tools, and a background in Ops, Support, or CX.