Applied AI Engineer - Build Production-Grade AI Agents

Latitude; San Francisco, Northern (CA, KY); Hybrid; USD 200,000 - 325,000; Full time

Job summary

Serval is seeking an Applied AI Engineer in San Francisco to help build the intelligence behind our platform - the foundational AI agents that reason, act, and automate complex IT workflows. Your work will apply cutting-edge models and techniques in creative, real-world ways to convert repetitive IT processes into intelligent automation.

You’ll design and deploy AI-powered features from the ground up, optimize production AI systems, and integrate AI capabilities into production environments with

Qualifications

• Experience implementing and scaling AI features in production.
• Strong track record with LLMs or foundation models and deployment.
• Experience with prompt engineering and evaluation techniques.
• Comfort with APIs, data pipelines and cloud environments.
• Focus on delivering high-quality user experiences and reliable systems.

Responsibilities

• Design, build, and deploy AI-powered features from scratch.
• Optimize and maintain Serval’s applied AI systems and pipelines.
• Integrate AI capabilities into production environments at scale.
• Collaborate with engineering and product to ship new experiences.
• Continuously evaluate model performance and improve results.
• Help establish AI engineering best practices across the team.

Skills

Applied AI experience

Production-grade AI systems

LLMs / foundation models

Prompt engineering / fine-tuning

APIs & data pipelines

Cloud environments (AWS / GCP)

User experience focus

Strong communication

CS degree

Education

Degree in Computer Science or related technical field

Tools

Go

gRPC

React

TypeScript

Kubernetes

AWS

Terraform

Job description

Serval is seeking an Applied AI Engineer in San Francisco to help build the intelligence behind our platform - the foundational AI agents that reason, act, and automate complex IT workflows. Your work will apply cutting-edge models and techniques in creative, real-world ways to convert repetitive IT processes into intelligent automation.

You’ll design and deploy AI-powered features from the ground up, optimize production AI systems, and integrate AI capabilities into production environments with