Applications Support Engineer

TA Instruments; Eden Prairie (MN); On-site; USD 70,000 - 90,000; Full time

Job summary

Join a leading company as an Applications Support Engineer, where you'll provide technical expertise and support for biomaterials characterization. Collaborate across functions and travel domestically and internationally to deliver training and insights. The ideal candidate will have a strong engineering background and excellent interpersonal skills.

Qualifications

• Minimum 3-4 years of relevant industrial experience.
• Understanding of mechanical testing and instrumentation.

Responsibilities

• Provide technical expertise to support sales representatives.
• Perform demonstrations and feasibility tests.
• Develop and deliver customer training programs.

Skills

Interpersonal Skills

Presentation Skills

Education

Bachelor's degree in Mechanical Engineering

Bachelor's degree in Biomedical Engineering

Bachelor's degree in Chemical Engineering

Tools

ElectroForce Test Instruments

WinTest Software

Job description

Join to apply for the Applications Support Engineer role at TA Instruments

TA Instruments Applications Organization is comprised of highly skilled, motivated, and customer-focused professionals who are technical experts on TA's product lines. As an Applications Engineer, you will join a team of specialists committed to ensuring TA's world-renowned support for our customers utilizing our scientific instrumentation.

In this role, you will have the opportunity to work with multiple disciplines, including Sales, Service, Product Management, and Engineering, supporting our customers both pre- and post-sale. Responsibilities include:

1. Providing technical expertise to support worldwide technical sales representatives in the biomaterials characterization and tissue engineering markets.
2. Serving as a backup technical expert for engineered materials (non-biomedical) applications.
3. Performing demonstrations and feasibility tests to characterize customer samples, including data analysis, report writing, and presenting findings.
4. Developing application-specific test protocols for TA ElectroForce customers and providing technical advisement and recommendations.
5. Developing and delivering customer training programs through hands-on lab sessions, lectures, application notes, and tutorial videos.
6. Participating in conferences and tradeshows, including presenting technical papers.
7. Collaborating across functions such as product management, engineering, sales, and service to provide insights.
8. Maintaining applications lab facilities.

Domestic and international travel (30%-40%) is required. The ideal candidate will have a Bachelor's degree or higher in Mechanical, Biomedical, or Chemical Engineering, with a focus on Tissue Mechanics, Tissue Engineering, or Medical Devices. A Master's or PhD is a plus. A minimum of 3-4 years of relevant industrial experience is required, with a solid understanding of mechanical testing and instrumentation. Prior experience with ElectroForce test instruments and WinTest software is advantageous. Strong interpersonal and presentation skills are essential, along with the ability to travel domestically and internationally (~40-50%).

TA Instruments is committed to equal employment opportunity and does not discriminate based on race, color, national origin, religion, age, disability, sex, marital status, sexual orientation, gender identity, veteran status, pregnancy, genetic information, or any other legally protected factor.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Appliances, Electrical, and Electronics Manufacturing