Applications Support Analyst (6268)

Three Saints Bay, LLC; Albuquerque (NM); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Eagle Harbor, LLC. is seeking an Applications Support Analyst in Albuquerque, NM to provide functional and implementation support to IS&A and the IT Infrastructure Team.

The role focuses on supporting our government client and ensuring smooth operation of core applications on-site. You will assist in production, development, and testing environments, support users during deployments, apply patches, maintain documentation and disaster recovery plans, and help safeguard applications through

Qualifikationen

• Bachelor's degree in computer-related field or equivalent work experience.
• 3–5 years professional experience in software/hardware applications for a complex organization including development.
• At least 2 years professional experience in an enterprise server environment.

Aufgaben

• Provides support in production, demonstration, and testing environments
• Provides client support during development and production deployment of applications
• Assists with identifying, diagnosing, and resolving issues
• Assists with implementing patch management and software upgrades for all applications
• Documents and maintains a knowledgebase and other associated information in accordance with IS&A and cyber security protocols
• Assists in the development, maintenance, and implementation of a Disaster Recovery Plan for all production applications
• Ensures follow through on entire software lifecycle
• Supports Active Directory Federation Services (ADFS) for development and production application authentication
• Applies and follows basic safety and security concepts and policies

Kenntnisse

Windows Server

Active Directory

Group Policy

Programming concepts

Database lifecycle

Communication

Time management

Project management

Ausbildung

Bachelor's Degree in computer related field

Equivalent work experience

Jobbeschreibung

Applications Support Analyst (6268)

Location Albuquerque, NM

Job Code 6268

# of Openings 1

Eagle Harbor, LLC., is currentlyseeking a detail-oriented and analytical Applications Support Analyst to support our government client. The Applications Support Analyst provides functional and implementation support to IS&A, and IT Infrastructure Team, supports applications users and works closely with all functional teams within the NTC organization.This position is located in Albuquerque, NM. This position is required to be on-site and located in Albuquerque, New Mexico.

Position Responsibilities:

• Provides support in production, demonstration, and testing environments

• Provides client support during development and production deployment of applications

• Assists with identifying, diagnosing, and resolving issues

• Assists with implementing patch management and software upgrades for all applications

• Documents and maintains a knowledgebase and other associated information in accordance with IS&A and cyber security protocols

• Assists in the development, maintenance, and implementation of a Disaster Recovery Plan for all production applications

• Ensures follow through on entire software lifecycle

• Supports Active Directory Federation Services (ADFS) for development and production application authentication

• Applies and follows basic safety and security concepts and policies

Degree/Education/Certification Requirements:

Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

• Bachelor's Degree in a computer related field or equivalent work experience

• At least 3 - 5 years professional experience in software/hardware applications for a complex organization including development

• At least 2 years professional experience in an enterprise server environment

Knowledge, Skills and Abilities:

• Enterprise experience with Windows Server Platform 2019, 2022

• Enterprise experience with Windows Group Policy and Active Directory

• Working knowledge of programming and database process life cycles

• Excellent skills in written and spoken communication

• Excellent time management skills and organizational abilities

• Understands the components of Project Management

VEVRAA Federal Contractor

We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.