Applications Support Analyst (6268)

Three Saints Bay, LLC; Albuquerque (NM); On-site; USD 65,000 - 90,000; Full time

Job summary

Eagle Harbor, LLC, seeks an Applications Support Analyst to provide functional and implementation support to IS&A and IT Infrastructure teams in Albuquerque, NM. This on-site role supports applications users and collaborates with multiple functional teams within NTC, ensuring security and lifecycle compliance.

Responsibilities include production and testing environment support, deployment assistance, patch management, and disaster recovery planning.

Qualifications

• Bachelor’s Degree in a computer related field or equivalent work experience
• 3-5 years professional experience in software/hardware applications for a complex organization including development
• 2 years professional experience in an enterprise server environment
• Experience with Windows Server 2019/2022, Active Directory and Group Policy

Responsibilities

• Provides support in production, demonstration, and testing environments
• Provides client support during development and production deployment of applications
• Assists with identifying, diagnosing, and resolving issues
• Assists with implementing patch management and software upgrades for all applications
• Documents and maintains a knowledgebase and other associated information in accordance with IS&A and cyber security protocols
• Assists in the development, maintenance, and implementation of a Disaster Recovery Plan for all production applications
• Ensures follow through on entire software lifecycle
• Supports Active Directory Federation Services (ADFS) for development and production application authentication
• Applies and follows basic safety and security concepts and policies

Skills

Windows Server 2019/2022

Active Directory

Group Policy

Programming concepts

Database lifecycle

Communication skills

Time management

Project management basics

Education

Bachelor’s Degree in Computer Science or related field

Equivalent work experience

Job description

Eagle Harbor, LLC., is currently seeking a detail-oriented and analytical Applications Support Analyst to support our government client. The Applications Support Analyst provides functional and implementation support to IS&A, and IT Infrastructure Team, supports applications users and works closely with all functional teams within the NTC organization. This position is located in Albuquerque, NM. This position is required to be on-site and located in Albuquerque, New Mexico.

Position Responsibilities:

• Provides support in production, demonstration, and testing environments
• Provides client support during development and production deployment of applications
• Assists with identifying, diagnosing, and resolving issues
• Assists with implementing patch management and software upgrades for all applications
• Documents and maintains a knowledgebase and other associated information in accordance with IS&A and cyber security protocols
• Assists in the development, maintenance, and implementation of a Disaster Recovery Plan for all production applications
• Ensures follow through on entire software lifecycle
• Supports Active Directory Federation Services (ADFS) for development and production application authentication
• Applies and follows basic safety and security concepts and policies
  

Degree/Education/Certification Requirements:

Minimum Qualifications: (T o perform this job successfully, an individual must be able to perform each essential duty satisfactorily .)

· Bachelor’s Degree in a computer related field or equivalent work experience

• At least 3 - 5 years professional experience in software/hardware applications for a complex organization including development
• At least 2 years professional experience in an enterprise server environment

Knowledge, Skills and Abilities:

• Enterprise experience with Windows Server Platform 2019, 2022
• Enterprise experience with Windows Group Policy and Active Directory
• Working knowledge of programming and database process life cycles
• Excellent skills in written and spoken communication
• Excellent time management skills and organizational abilities
• Understands the components of Project Management

VEVRAA Federal Contractor

Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.

We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.