Applications Engineer: Technical Sales & Field Support

Gleason

Dayton (OH)

On-site

USD 70,000 - 110,000

Full time

14 days+

Application generator

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Job summary

Gleason Metrology Systems, Dayton, Ohio, is seeking a technical/commercial professional to drive direct and indirect sales and provide application support through the global distribution network. You will interpret customer specs, coordinate order requirements across engineering, manufacturing, installation and acceptance, and participate in pre-acceptance activities to secure shipment approval.

You will deliver on-site and remote training, support after installation, and assist in quotes and

Qualifications

Bachelor’s degree in mechanical / industrial engineering or related technology with 2–3 years’ work experience.
Associates degree in related field with 5–8 years of work experience may be considered.
Minimum 2 years of technical / commercial / applications support experience related to an engineered system product. CMM product experience is a plus.
Knowledge of GD&T is required.
Windows Office skills required.
Requires strong oral and written communication skills to convey complex ideas or systems operations.
Understanding of basic statistics and basic mathematical algorithms and strong mechanical blueprint reading capability.
Goal and accuracy oriented, timely completion and successful implementation of assignments.

Responsibilities

Provide quality assurance function for outgoing products (run-offs, GR&R studies, applications development).
Provide in-house & on-site training to domestic and international customers as well as Gleason global sales organization.
Provide technical support to customers after machine installation.
Perform demonstrations, presentations and training at trade shows, customer locations, and at GMS to facilitate sales of products and services; keep technical presentations updated as required by product change.
Obtains and disseminates knowledge of customers' requirements and expectations regarding application, correlation, process speed, output, and data integration requirements.
Build and maintain presentation materials for software modules; maintain updates in Gleason Sales Workbook.
Composes quotes and/or proposals for metrology solutions to meet customer specifications, particularly applications requirements.
Composes Machine Order Forms (MOF) and related internal documents to communicate order requirements to all GMS constituents; emphasize quality of information content.