Applications Engineer: Solutions & Sales Support

Instrumart; New Jersey; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401(k) matching program

Career growth opportunities

Employee referral program

Paid time off and holidays

Parental leave

FCG University training platform with

Over 80k courses

Job summary

Flow Control Group in Vermont is seeking a dedicated sales and product support professional to help customers select and configure engineered solutions. You will engage with engineers and vendors to craft quotations, provide post-sale support, and ensure pricing accuracy.

Collaborating with management, marketing, and shipping, you will drive go-to-market strategies, create documentation, and maintain strong customer relationships while handling multiple priorities with precision.

Qualifications

• Strong technical skills and business acumen.
• Excellent time and workload management skills.
• Customer service oriented with strong communication skills.
• Critical thinking and problem-solving abilities.
• Ability to quickly learn new product technologies.
• Initiative and ability to work independently and with a team.
• Strong attention to detail.
• Previous sales and product support experience, along with product management experience, is preferred.
• Associate’s Degree in Mechanical, Electrical, or general Engineering is required.
• Bachelor's Degree is preferred.

Responsibilities

• Provide sales and service support to incoming leads on the phone, through our website, and via our online chat platform.
• Work with customers to strategize solutions for their application challenges through engineering analysis and provide application quotations and post-sale product support.
• Collaborate with supporting departments to ensure accurate pricing, purchasing, and service for your customers.
• Review cost accounting on sales orders to ensure profitability on each transaction.
• Be the liaison between Instrumart and our vendors for sales, service, discount structure, and pricing.
• Work with management, marketing, and website teams to establish go-to-market strategies, product documentation, and pricing.
• Assist the shipping department in the pulling and verification of parts on sales orders or incoming shipments.
• Test and verify products received from vendors and customers.
• Occasionally perform production, calibration, and modification of existing components to meet application demand.

Skills

Technical skills

Business acumen

Time management

Customer service

Critical thinking

Learning agility

Independent work

Teamwork

Attention to detail

Communication skills

Associate’s Degree in Engineering

Bachelor’s Degree preferred

Sales support experience

Product management experience

Education

Associate’s Degree in Mechanical, Electrical, or general Engineering

Bachelor's Degree

Job description

Flow Control Group in Vermont is seeking a dedicated sales and product support professional to help customers select and configure engineered solutions. You will engage with engineers and vendors to craft quotations, provide post-sale support, and ensure pricing accuracy.

Collaborating with management, marketing, and shipping, you will drive go-to-market strategies, create documentation, and maintain strong customer relationships while handling multiple priorities with precision.