Applications Engineer — Solutions & Sales Support

Instrumart; Winooski (VT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401(k) matching program

Career growth opportunities

Job summary

Instrumart in South Burlington, VT seeks a Sales & Product Support specialist to work with our team of applications engineers to design and source solutions for customers’ technical challenges. You will provide rapid quotes, ensure accurate pricing, and support post-sale product guidance.

The role emphasizes strong communication, problem solving, and hands-on learning of product technologies, with opportunities for growth within a growing distributor of flow control and instrumentation.

Qualifications

• Associate’s Degree in Mechanical, Electrical, or general Engineering is required.
• Bachelor’s Degree is preferred.
• Previous sales and product support experience is preferred.
• Strong technical skills and business acumen are essential.

Responsibilities

• Provide sales and service support to incoming leads on the phone, through our website, and via our online chat platform.
• Work with customers to strategize solutions for their application challenges through engineering analysis and provide application quotations and post-sale product support.
• Collaborate with supporting departments to ensure accurate pricing, purchasing, and service for your customers.
• Review cost accounting on sales orders to ensure profitability on each transaction.
• Be the liaison between Instrumart and our vendors for sales, service, discount structure, and pricing.
• Work with management, marketing, and website teams to establish go-to-market strategies, product documentation, and pricing.
• Assist the shipping department in the pulling and verification of parts on sales orders or incoming shipments.
• Test and verify products received from vendors and customers.
• Occasionally perform production, calibration, and modification of existing components to meet application demand.

Skills

Strong technical skills

Business acumen

Excellent time management

Customer service oriented

Critical thinking

Rapid learner

Initiative & teamwork

Attention to detail

Excellent communication

Education

Associate’s Degree in Mechanical, Electrical, or general Engineering

Bachelor's Degree

Job description

Instrumart in South Burlington, VT seeks a Sales & Product Support specialist to work with our team of applications engineers to design and source solutions for customers’ technical challenges. You will provide rapid quotes, ensure accurate pricing, and support post-sale product guidance.

The role emphasizes strong communication, problem solving, and hands-on learning of product technologies, with opportunities for growth within a growing distributor of flow control and instrumentation.