Applications Engineer I - Rochester

Universal Instruments, A Delta Group Company; City of Rochester (NY); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Bonus programs

401(k) Retirement contribution

Health Savings Options

Relocation assistance

Job summary

Universal Instruments, a Delta Group Company, seeks an entry-level Applications Engineer to support customers, the sales team, and the BU product group while learning to apply UIBU tooling to evolving needs.

The role involves pre- and post-sale engagement, developing quotations, and collaborating with design teams, with frequent interaction with customers for feasible solutions and timelines.

Qualifications

• Bachelor's degree in a technical discipline; 0-2 years of experience in capital goods, preferably sales or support of automated assembly or test solutions.
• Experience with design tools such as SolidWorks and PTC CREO is preferred.
• Ability to complete solution line drawings for field sales / customers.
• Automation equipment programming, and debugging aptitude is preferred.
• MS Office Suite proficiency is expected.

Responsibilities

• Reviews customer's products and processes against UIBU solution approaches and identifies projected savings.
• Works with Sr. Applications Engineers to engage sales and customers on pre-sale or post-sale product issues; evaluates feasibility and alternatives.
• Learns to evaluate priority of requested product applications/modifications and drives sales to enter RFQ when feasible.
• Assists Sales with technical customer presentations and acceptance criteria.
• Participates in engineering reviews to determine feasibility of product applications or modifications and communicates alternatives when needed.
• Helps develop quotations including development time, cost and schedule.
• Assists Sr. Engineering with justification of product applications/modifications quotations to the customer.
• Participates in developing solutions with design teams and coordinates with supply chain to procure necessary materials.
• Assembles and tests applications tooling and integrates into base machines.
• Supports installation to ensure machines and equipment meet customer specifications.
• Participates in trade shows and technical seminars to enhance Universal's reputation for product capability.

Skills

MS Office

Education

Bachelor's Degree in a technical discipline

Tools

SolidWorks

PTC CREO

Job description

Summary:

This position seeks to gain experience providing application engineering support to our customer base, sales organization and the Business Unit product team, as well as understand our customer's existing and evolving technical application needs.This role will grow to apply and adapt UIBU products to satisfy those needs.Provides support both before and after the sale, and supports all issues with and through company technical resources to insure accurate, detailed understanding and timely resolution of customer requirements.

Principal Accountabilities:

• Reviews customer's products, processes against the possible UIBU solution approaches and identifies projected savings based upon use of proposed equipment.




• Works with Sr. Applications Engineers to engage sales and customers on pre-sale or post-sale product and process application issues; With the customer, evaluates feasibility and alternatives.




• This role will learn to evaluate priority of requested product applications/modifications, as they relate to customer expectations and timing, as well as product team resource availability.




• Assists Sales with technical customer presentations, and customer acceptance criteria.




• Participating with the engineering review team to determine if requested product applications or modifications are feasible; If so, drives sales to enter RFQ.If not, responds to customer and sales person with alternatives.




• Learning to develop quotations, including development time, cost and schedule.




• Assists Sr. Engineering with justification of product applications/modifications quotations to the customer.




• Participates in developing solutions working with the design teams and work with supply chain to procure the materials necessary to manufacture applications tooling.




• Assembles and test applications tooling and integrates into base machines.




• Supports installation to ensure machines and equipment are installed and function to customer specifications.




• Participates in trade shows and technical seminars to enhance Universal's reputation for product capability.

Minimum Requirements:

• Bachelor's Degree in a technical discipline and 0-2 years of experience within capital goods, preferably sale or support of automated assembly or test solutions.




• Experience with design tools such as SolidWorks and PTC CREO is preferred




• Ability to complete solutions line drawings for field sales / customers.




• Automation equipment programming, and debugging aptitude is preferred.




• MS Office Suite proficiency is expected.

Responsibility for Quality Procedures or Direct Product Quality:

• Adheres to Universal Quality System policies and procedures and uses Total Cycle Time principles and standard problem solving tools to continuously improve work processes.

Physical Demands:

• Requires the ability to use a computer on a frequent basis.




• Position requires the ability to understand and interpret detailed documents and drawings.




• Must be able to communicate clearly with fellow colleagues and in giving presentations.




• Ability to travel to customer sites or technical conferences approximately 25% of the time.

Universal Instruments is an EOE/M/F/Vet/Disabled employer.

Target Annual Base Pay:$70,000 - $75,000 + Robust Benefits

~ What “U” Can Do For You ~

Rewards Package:

• Competitive Compensation, Bonus Strategies, 401k Retirement Contribution Matching, Health Savings Options with Monthly Company Contributions and Investment Capability, Flexible Spending Options, Objective Merits, and Relocation Assistance.

Career Development:

• Relevant Tuition, Upskilling, and Certification Reimbursement, Mentorship, Educational Institution Relations, Career Pathing.

Work/Life Balance:

• Competitive Paid Time Off, Paid Holidays, and Wellness Hours.

Health & Wellbeing:

• Comprehensive Medical, Dental, Vision, Life, Disability, Employee Assistance Plan (“EAP”) and Other Supplemental Coverage Options.

Company Culture:

• Professional and Respectful Work Environment Driven by Our “6-C’s” Core Values: Customer-Centric, Collaboration, Creativity, Character, Courage, and Community.