Applications Engineer I - Rochester

Universal Instrument; City of Rochester (NY); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Bonus strategies

401k matching

Health savings options with company %s

Relocation assistance

Flexible spending options

Tuition, Upskilling & Certification Re

Mentorship

Career pathing

Paid time off

Paid holidays

Wellness hours

Comprehensive health plan (medical, ̂d

Dental

Vision

Life insurance

Disability insurance

Employee assistance program

Job summary

Universal Instruments in Rochester, NY seeks an entry‑level Application Engineer to support customers and the sales team. You will learn to evaluate product applications, assist in quotations, and coordinate with design and supply chain to fulfill tooling projects.

You will participate in pre/post-sale activities, assist with customer presentations, and help ensure installations meet specifications. This role offers growth and comprehensive benefits.

Qualifications

• Bachelor's degree in a technical discipline with 0–2 years in capital goods or related capital equipment fields.
• Experience with SolidWorks and PTC CREO is preferred.
• Ability to complete solutions line drawings for field sales/customers.
• Automation equipment programming and debugging aptitude is preferred.
• MS Office Suite proficiency expected.

Responsibilities

• Provide application engineering support to customers, sales, and product teams before and after sale.
• Assist with evaluating feasibility of product applications and drive RFQ progression when feasible.
• Learn to develop quotations including development time, cost, and schedule.
• Assist in developing solutions with design teams and coordinate with supply chain for materials.
• Support installation and testing of tooling and ensure equipment meets customer specs.
• Represent Universal at trade shows and technical seminars.

Skills

Automation equipment programming

Debugging aptitude

Line drawings preparation

Communication & presentation

Education

Bachelor's Degree in a technical discipline

Tools

SolidWorks

PTC CREO

MS Office

Job description

Summary:

This position seeks to gain experience providing application engineering support to our customer base, sales organization and the Business Unit product team, as well as understand our customer's existing and evolving technical application needs.This role will grow to apply and adapt UIBU products to satisfy those needs.Provides support both before and after the sale, and supports all issues with and through company technical resources to insure accurate, detailed understanding and timely resolution of customer requirements.

Principal Accountabilities:

• Reviews customer's products, processes against the possible UIBU solution approaches and identifies projected savings based upon use of proposed equipment.




• Works with Sr. Applications Engineers to engage sales and customers on pre-sale or post-sale product and process application issues; With the customer, evaluates feasibility and alternatives.




• This role will learn to evaluate priority of requested product applications/modifications, as they relate to customer expectations and timing, as well as product team resource availability.




• Assists Sales with technical customer presentations, and customer acceptance criteria.




• Participating with the engineering review team to determine if requested product applications or modifications are feasible; If so, drives sales to enter RFQ.If not, responds to customer and sales person with alternatives.




• Learning to develop quotations, including development time, cost and schedule.




• Assists Sr. Engineering with justification of product applications/modifications quotations to the customer.




• Participates in developing solutions working with the design teams and work with supply chain to procure the materials necessary to manufacture applications tooling.




• Assembles and test applications tooling and integrates into base machines.




• Supports installation to ensure machines and equipment are installed and function to customer specifications.




• Participates in trade shows and technical seminars to enhance Universal's reputation for product capability.

Minimum Requirements:

• Bachelor's Degree in a technical discipline and 0-2 years of experience within capital goods, preferably sale or support of automated assembly or test solutions.




• Experience with design tools such as SolidWorks and PTC CREO is preferred




• Ability to complete solutions line drawings for field sales / customers.




• Automation equipment programming, and debugging aptitude is preferred.




• MS Office Suite proficiency is expected.

Responsibility for Quality Procedures or Direct Product Quality:

• Adheres to Universal Quality System policies and procedures and uses Total Cycle Time principles and standard problem solving tools to continuously improve work processes.

Physical Demands:

• Requires the ability to use a computer on a frequent basis.




• Position requires the ability to understand and interpret detailed documents and drawings.




• Must be able to communicate clearly with fellow colleagues and in giving presentations.




• Ability to travel to customer sites or technical conferences approximately 25% of the time.

Universal Instruments is an EOE/M/F/Vet/Disabled employer.

Target Annual Base Pay:$70,000 - $75,000 + Robust Benefits

~ What “U” Can Do For You ~

Rewards Package:

• Competitive Compensation, Bonus Strategies, 401k Retirement Contribution Matching, Health Savings Options with Monthly Company Contributions and Investment Capability, Flexible Spending Options, Objective Merits, and Relocation Assistance.

Career Development:

• Relevant Tuition, Upskilling, and Certification Reimbursement, Mentorship, Educational Institution Relations, Career Pathing.

Work/Life Balance:

• Competitive Paid Time Off, Paid Holidays, and Wellness Hours.

Health & Wellbeing:

• Comprehensive Medical, Dental, Vision, Life, Disability, Employee Assistance Plan (“EAP”) and Other Supplemental Coverage Options.

Company Culture:

• Professional and Respectful Work Environment Driven by Our “6-C’s” Core Values: Customer-Centric, Collaboration, Creativity, Character, Courage, and Community.