Applications Engineer I

Ontario Trillium Foundation; Town of Conklin (NY); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Bonus strategies

401k matching

Health savings options

Relocation assistance

Job summary

Ontario Trillium Foundation is seeking an entry-level Applications Engineer to gain experience supporting customers, the sales organization, and the product team. You will learn to apply UIBU products to meet customer needs, providing both pre-sale and post-sale technical support with company resources to ensure accurate understanding and timely resolution of requirements.

This role will grow to evaluate product applications, develop quotations, and assist with design, tooling, and

Qualifications

• Bachelor's Degree in a technical discipline; 0–2 years of experience in capital goods, preferably automation sales or support.
• Experience with CAD design tools such as SolidWorks and PTC Creo is preferred
• Ability to complete solutions line drawings for field sales/customers
• Automation equipment programming and debugging aptitude is preferred
• MS Office Suite proficiency is expected.

Responsibilities

• Review customer products and processes to identify USB/solution approaches and potential savings.
• Collaborate with Sr. Applications Engineers to engage sales and customers on pre/post-sale issues; evaluate feasibility.
• Learn to prioritize requested product applications/modifications and align with product team resources.
• Assist Sales with technical customer presentations and acceptance criteria.
• Participate with the engineering review team to determine feasibility; drive RFQ processes where feasible.
• Develop quotations including development time, cost and schedule; assist with justification to customers.
• Support design teams and work with supply chain to procure materials for tooling.
• Assemble and test applications tooling and integrate into base machines; assist with installations.
• Participate in trade shows and technical seminars to enhance the company’s product reputation.

Skills

CAD software

SolidWorks

PTC Creo

MS Office

line drawings

Education

Bachelor's degree in a technical discipline

Tools

SolidWorks

PTC Creo

Job description

Summary:

This position seeks to gain experience providing application engineering support to our customer base, sales organization and the Business Unit product team, as well as understand our customer's existing and evolving technical application needs.This role will grow to apply and adapt UIBU products to satisfy those needs.Provides support both before and after the sale, and supports all issues with and through company technical resources to insure accurate, detailed understanding and timely resolution of customer requirements.

Principal Accountabilities:

• Reviews customer's products, processes against the possible UIBU solution approaches and identifies projected savings based upon use of proposed equipment.

• Works with Sr. Applications Engineers to engage sales and customers on pre-sale or post-sale product and process application issues; With the customer, evaluates feasibility and alternatives.

• This role will learn to evaluate priority of requested product applications/modifications, as they relate to customer expectations and timing, as well as product team resource availability.

• Assists Sales with technical customer presentations, and customer acceptance criteria.

• Participating with the engineering review team to determine if requested product applications or modifications are feasible; If so, drives sales to enter RFQ.If not, responds to customer and sales person with alternatives.

• Learning to develop quotations, including development time, cost and schedule.

• Assists Sr. Engineering with justification of product applications/modifications quotations to the customer.

• Participates in developing solutions working with the design teams and work with supply chain to procure the materials necessary to manufacture applications tooling.

• Assembles and test applications tooling and integrates into base machines.

• Supports installation to ensure machines and equipment are installed and function to customer specifications.

• Participates in trade shows and technical seminars to enhance Universal's reputation for product capability.

Minimum Requirements:

• Bachelor's Degree in a technical discipline and 0-2 years of experience within capital goods, preferably sale or support of automated assembly or test solutions.

• Experience with CAD design tools such as SolidWorks and PTC Creo is preferred

• Ability to complete solutions line drawings for field sales / customers.

• Automation equipment programming and debugging aptitude is preferred.

• MS Office Suite proficiency is expected.

Responsibility for Quality Procedures or Direct Product Quality:

• Adheres to Universal Quality System policies and procedures and uses Total Cycle Time principles and standard problem solving tools to continuously improve work processes.

Physical Demands:

• Ability to use a computer on a frequent basis.

• Ability to understand and interpret detailed documents and drawings.

• Must be able to communicate clearly with fellow colleagues and in giving presentations.

• Ability to travel to customer sites or technical conferences approximately 25% of the time.

Universal Instruments is an EOE/M/F/Vet/Disabled employer.

Target Annual Base Pay:$70,000 - $75,000 + Robust Benefits

~ What “U” Can Do For You ~

Rewards Package

• Competitive Compensation, Bonus Strategies, 401k Retirement Contribution Matching, Health Savings Options with Monthly Company Contributions and Investment Capability, Flexible Spending Options, Objective Merits, and Relocation Assistance.

Career Development

• Relevant Tuition, Upskilling, and Certification Reimbursement, Mentorship, Merit System, Educational Institution Relations.

Work/Life Balance

• Competitive Paid Time Off, Paid Holidays, and Wellness Hours.

Health & Wellbeing

• Comprehensive Medical, Dental, Vision, Life, Disability, Employee Assistance Plan (“EAP”) and Other Supplemental Coverage Options.

Company Culture

• Professional and Respectful Work Environment Driven by Our “6-C’s” Core Values: Customer-Centric, Collaboration, Creativity, Character, Courage, and Community.