Applications Engineer

Roper Pump Company LLC; Commerce (GA); On-site; USD 70,000 - 110,000; Full time

Job summary

Roper Pump Company LLC is seeking a client‑focused engineer to advise customers on equipment selection and provide applications support for positive displacement and related pumps. The role involves interpreting engineering parameters such as flow, viscosity and pressure, and coordinating with engineering to meet customer requirements.

The position requires excellent communication and problem-solving skills, with occasional travel (about 10%).

Qualifications

• Bachelor's degree or related applications experience, or three years manufacturing experience with fluid handling and progressive displacement equipment.
• Must have excellent problem solving ability and customer-facing communication skills.
• Ability to read, interpret, and apply engineering principles for equipment selection.

Responsibilities

• Uses company knowledge to advise customers on equipment selection and ensure correct products are ordered.
• Provides applications assistance for pumps and related equipment based on engineering parameters.
• Coordinates manufacturing deadlines and testing to meet customer schedules and requirements.
• Conducts customer visits to verify field requirements and stay informed on developments.

Skills

Customer service

Communication skills

Problem solving

Technical knowledge

Education

Bachelor's degree or related applications experience

Three years manufacturing experience with fluid handling

Job description

• Uses company knowledge to give proper advice to customer questions concerning equipment selection. Requires intense telephone work with excellent customer satisfaction and communication skills.
• Provides applications assistance for positive displacement pumps, progressive cavity pumps, pneumatic valves and power generation equipment based on engineering parameters such as flow, viscosity and pressure demands. Requires the ability to read, interpret, and apply engineering principles to correctly select equipment.
• Coordinates manufacturing deadlines to meet customer schedules.
• Coordinates and schedules testing. Able to inform customers on what types of tests and certifications can be provided. Works with engineering department to determine engineering requirements for specialty items. May be required to write sales letters and proposals.
• Requires successful follow through to determine that correct products were ordered and when necessary, manufactured according to customer's requirements.
• Participates in meetings, seminars, and training sessions to stay apprised of new developments in field.
• Conducts customer visits to determine field problems or to verify actual customer requirements.
• Other duties as assigned.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position. Days of work are Monday through Friday. This position regularly requires long hours and occasional weekend work as job duties demand.

Travel

10% Travel is anticipated.

EDUCATION and/or EXPERIENCE

Bachelor's degree and/or related applications experience or three years manufacturing experience working with fluid handling and progressive displacement equipment. Requires excellent problem solving ability.

AAP/EEO Statement

Roper Pump Company provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.