Pumps Applications Engineer

PSG, a Dover company; Grand Terrace (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading engineering firm is seeking an Applications Engineer/Product Specialist to provide technical support and training on products. The ideal candidate will have a Bachelor's degree in engineering and 2+ years of experience in a related role. Responsibilities include guiding sales teams, conducting training sessions, and maintaining knowledge of competitive products. This role requires limited travel and offers an office-based work environment with occasional manufacturing floor exposure.

Qualifications

• Bachelor’s degree in engineering or relevant work experience.
• 2+ years of experience as Applications Engineer or 5+ years as Product Specialist.

Responsibilities

• Guide sales teams on product selection and configuration.
• Provide technical support and troubleshooting.
• Conduct technical training for internal teams and partners.
• Support marketing activities including trade shows.
• Conduct market research and maintain competitive knowledge.

Skills

Technical product knowledge

Customer interaction

Analytical skills

Proficiency in Microsoft Office

Education

Bachelor’s degree in engineering or equivalent

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Position Summary

The Applications Engineer/Product Specialist responds to inquiries from the organization's sales force or customers about the technical aspects of the organization's products and services. Leads technical training about product selection, performance, and troubleshooting. Reviews engineering specifications and generates proposals. Develop skills and knowledge of the organization's products and services.

Education

Bachelor’s degree in engineering, or equivalent relevant education and work experience.

Experience

• 2+ years of experience with engineering degree (Applications Engineer)
• 5+ years of technical product experience without an engineering degree (Product Specialist)

Knowledge, Skills and Abilities

• Able to quickly learn products in detail which includes the operating principles and performance characteristics.
• Ability to professionally interact with customers on technical matters
• Ability to select a pump and/or accessories based on application requirements
• Ability to analyze a mechanical system and provide technical guidance for operation and troubleshooting
• Proficient with Microsoft Outlook, Excel, Word and PowerPoint

Duties and Responsibilities

• Provide guidance to sales team and channel partners for selection, configuration, and quotation of products.
• Provides technical support and troubleshooting for channel partners and end users.
• Conducts technical training of internal team members, channel partners, and other industry participants, such as EPCs, consultants, and end users.
• Provides technical support in marketing activities such as creation of market literature, preparing for and supporting trade shows, industry events and PSG product training and customer events.
• Conduct market research through trade associations, internet investigation and corporate services.
• Develop and maintain comprehensive knowledge of competitive products and their activity in the marketplace and provide reports, on a regular basis.

Travel

Limited travel required

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions of this position.

The work is predominantly sedentary and requires minimal or negligible physical exertion. The employee is normally seated; however, the nature of the work allows for periods of standing or walking at will. Strength to lift or carry files weighing up to ten (10) pounds; vision to read printed materials and computer screen, and ability to hear and speech to communicate in person, telephone or over Teams.

Work Environment

The environment is primarily in a controlled climate office setting but will also require time on the manufacturing floor. The manufacturing environment is subject to moderate changes in temperature, and the employee may be exposed to typical hazards of noise, flying debris, and overhead hazards requiring the use of proper PPE (Personal Protective Equipment).

This position may require overtime as necessary. The company reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.