Applications Engineer - Industrial Pumps

Wilden Pump & Engineering LLC; Grand Terrace (CA); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

401(k) plan with employer contribution

Medical, dental and vision insurance

Wellness programs

Health savings account

Job summary

Wilden Pump & Engineering LLC in California seeks an Applications Engineer to respond to inquiries from sales and customers about product technical aspects, lead training on selection and troubleshooting, and review specifications to generate proposals.

You will develop knowledge of our pumps, perform technical support for channel partners and end users, travel limited, and participate in market activities. Hybrid work arrangement.

Qualifications

• Bachelor's degree in engineering or equivalent.
• 2+ years of experience as an Applications Engineer.
• Experience in pumps, valves, system design.

Responsibilities

• Guide sales team and partners on product selection and quotation.
• Provide technical support and troubleshooting for channel partners and end users.
• Conduct technical training for internal teams and channel partners.
• Support marketing activities with technical content and events.
• Maintain knowledge of competitive products and market needs.
• Follow company processes and duties as assigned.

Skills

Product selection knowledge

Technical training

Customer interaction

Troubleshooting

MS Office

Team player

Mechanical systems analysis

Education

Bachelor's degree in engineering

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

PowerPoint

Job description

The Applications Engineer responds to inquiries from the organization's sales force or customers about the technical aspects of the organization's products and services. Leads technical training about product selection, performance, and troubleshooting. Reviews engineering specifications and generates proposals. Develop skills and knowledge of the organization's products and services.

Education:

Bachelor's degree in engineering, or equivalent relevant education and work experience.

Experience:

• 2+ years of experience with engineering degree (Applications Engineer)
• Relevant industry experience (pumps, valves, system design, rotating equipment, etc.) desired

Knowledge, Skills and Abilities:

• Able to quickly learn products in detail which includes the operating principles and performance characteristics.
• Ability to professionally interact with customers on technical matters
• Ability to select a pump and/or accessories based on application requirements
• Ability to analyze a mechanical system and provide technical guidance for operation and troubleshooting
• Proficient with Microsoft Outlook, Excel, Word and PowerPoint
• Highly organized and efficient in approaching tasks
• A self-starter with ability to solve problems and anticipate and avoid issues
• Clear, concise, and articulate communication skills - verbal, written and listening
• Strong team player, work ethic and commitment to win

Duties and Responsibilities:

• Provide guidance to sales team and channel partners for selection, configuration, and quotation of products.
• Provides technical support and troubleshooting for channel partners and end users.
• Conducts technical training of internal team members, channel partners, and other industry participants, such as EPCs, consultants, and end users.
• Provides technical support in marketing activities such as creation of market literature, preparing for and supporting trade shows, industry events and PSG product training and customer events.
• Conduct market research through trade associations, internet investigation and corporate services.
• Develop and maintain comprehensive knowledge of competitive products and their activity in the marketplace and provide reports, on a regular basis.
• Investigate market needs for innovative products and communicate them to Product Management as opportunities for product development.
• Follows all company processes and policies pertaining to role.
• Other duties as assigned

Travel:

Limited travel required

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions of this position.

The work is predominantly sedentary and requires minimal or negligible physical exertion. The employee is normally seated; however, the nature of the work allows for periods of standing or walking at will. Strength to lift or carry files weighing up to ten (10) pounds; vision to read printed materials and computer screen, and ability to hear and speech to communicate in person, telephone or over Teams.

Work Environment:

The environment is primarily in a controlled climate office setting but will also require time on the manufacturing floor. The manufacturing environment is subject to moderate changes in temperature, and the employee may be exposed to typical hazards of noise, flying debris, and overhead hazards requiring the use of proper PPE (Personal Protective Equipment).

This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

Work Arrangement:

Hybrid

Pay Range:

$85,000.00 - $100,000.00 USD Annually

Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 11 paid holidays per calendar year, paid vacation days beginning at 120 hours annually, 40 paid sick leave hours annually or as provided under state and local paid sick leave laws, tuition assistance;business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [e-mail] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.