APPLICATIONS ANALYST II

Cooper University Health Care; Camden (NJ); On-site; USD 51,000 - 84,000; Full time

Job summary

Cooper Norcross Health in Camden, NJ is seeking an Applications Analyst II to administer the ServiceNow platform with a focus on the Security Operations module, ensuring service delivery and supporting security operations.

You will develop dashboards and reporting, support integrations, and participate in on-call rotations while translating IT concepts for stakeholders. A ServiceNow Certified System Administrator is preferred.

Qualifications

• Must have ability to work independently.
• Excellent written and verbal communication skills.
• Experience with ServiceNow platform, specifically the Security Operations module is highly sought.
• ServiceNow Certified System Administrator preferred.
• Application-specific certification/proficiency within 90 days of hire if applicable.

Responsibilities

• Implement and support the Security Operations module of the ServiceNow platform, including supporting integrations.
• Develop dashboards and reporting appropriate to SecOps functions.
• Support day-to-day operations of the platform, including on-call rotation.

Skills

ServiceNow

Security Operations

Dashboard reporting

On-call support

Communication

Independent work

Education

Bachelor's degree in Business/Data Analytics/IT/Healthcare

High School Diploma or GED

Tools

ServiceNow Platform

Integration Hub/Workflow Data Fabric

Job description

APPLICATIONS ANALYST II

Camden, NJ

Job ID 67654

Job Type Full Time

Shift Day

Specialty Information Technology

About us

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

Cooper Norcross Health operates MD Anderson Cancer Center at Cooper as well as four hospitals - its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children's Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report's Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America's Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org (opens in new window) to learn more.

Short Description

Cooper is excited to offer the opportunity for a new team member focused on IT Service Delivery. This role will be key in administering our ServiceNow platform and other Service Delivery systems, maintaining service delivery standards and maintenance, and driving implementation and support of our Security Operations module within our ServiceNow system. We are looking for a seasoned analyst who would be responsible for:

• Implement and support the Security Operations module of the ServiceNow platform, including supporting integrations.
• Develop dashboards and reporting appropriate to SecOps functions.
• Support day-to-day operations of the platform, including on-call rotation.
• Must haves:
  • Ability to work independently.
  • Ability to communicate effectively.
  • Attention to detail.
  • Experience with ServiceNow platform, specifically the Security Operations module would be highly sought.
  • ServiceNow Certified System Administrator preferred.

Experience Required

3-5 years relevant clinical, certification, and/or technical experience will be considered for those candidates who have a proven track record in the field and handling responsibilities associated with the outlined job responsibilities/summary.

Experience implementing and maintaining ServiceNow's Security Operations module preferred.

Experience with implementing spokes of ServiceNow's Integration Hub/Workflow Data Fabric desired.

Education Requirements

High School Diploma or GED required

Bachelors Degree in Business, Data Analytics, Information Technology/Systems, Healthcare Preferred

License/Certification Requirements

ServiceNow Certified System Administrator certificate preferred

Application specific certification/proficiency within 90 days of hire if applicable.

Special Requirements

Excellent written and verbal communication.

Ability to effectively translate IT terminology and processes with key stakeholders.

Strong customer service skills.

Ability to multitask in high pace work environment.

Hourly Rate Min

$37

Hourly Rate Max

$61

The New Jersey Pay Transparency Act requires disclosure of the pay range for this position.

A salary offer will vary based on the job role, candidate experience, qualifications, internal pay equity and market data.

Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact [e-mail]