Applications Analyst - Epic Willow (Salaried, Full time)

StartupNWA; Fayetteville, Northern (NC, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

StartupNWA in Fayetteville, NC is seeking an Applications Analyst for Epic Willow and related pharmacy applications. You will provide advanced support, design, build, test, implement, and optimize workflows across inpatient and ambulatory settings.

You will collaborate with pharmacy leadership, physicians, informatics, revenue cycle, and IT teams to ensure safe, compliant, patient-centered medication management.

Qualifications

• Bachelor's degree or clinical license required.
• Experience with Epic Willow build, testing, implementation, troubleshooting.
• Strong knowledge of medication-use processes and pharmacy operations.

Responsibilities

• Support design, build, testing, implementation, and optimization of Epic Willow.
• Collaborate with pharmacy leadership, clinicians, revenue cycle, and IT teams.
• Manage medication records, formulary, ordering, verification, dispensing, and inventory.
• Ensure safe, compliant, patient-centered medication management across settings.

Skills

Epic Willow workflows

Medication-use processes

Cross-functional coordination

Education

Bachelor's degree or clinical license

Tools

Epic Willow

Willow Inventory

Beacon

Orders

Bridges

Job description

Education Level4 Year DegreeOur mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education is a community-owned, locally governed, non-profit health care system located in in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the for five consecutive years by U.S. News & World Report. We employ 3,200+ team members and serve the region with over 40 clinic locations, the region's only Level II trauma center, and five Centers of Excellence - the;;;; and. The Applications Analyst - Epic Willow reports to the Assistant Manager, Epic Applications. This position is responsible for advanced support, troubleshooting, maintenance, design, build, testing, implementation, and optimization of Epic Willow and related pharmacy applications. The role partners with pharmacy leadership, pharmacists, physicians, nursing, clinical informatics, revenue cycle, supply chain, information services, and Epic/vendor stakeholders to support safe, efficient, compliant, and patient-centered medication management across inpatient and ambulatory settings. Key areas of responsibility include medication records and formularies, ordering and verification, dispensing, inventory, clinical decision support, charging, interfaces, pharmacy automation, medication administration dependencies, application reliability, and cross-application integration.**Education:** Bachelor's degree or clinical license, preferred.**Licensure and Certifications:** Epic Willow Inpatient and/or Epic Willow Ambulatory certification required. Additional Epic certification or proficiency in Willow Inventory, Beacon, Orders, Bridges, or related integrated applications preferred. Pharmacy licensure or certification is preferred when applicable to the candidate's background.**Experience:**Four to six years of clinical, pharmacy, operational, or healthcare applications experience as an applications analyst supporting multiple modules or applications, with direct experience in Epic build, testing, implementation, troubleshooting, and optimization strongly preferred. Experience supporting Epic Willow workflows is preferred, including medication records and formularies, order verification, dispensing, inventory, charging, clinical decision support, pharmacy automation, medication administration dependencies, interfaces, and reporting. Strong knowledge of medication-use processes, pharmacy operations, application dependencies, testing methodologies, integration workflows, change control, and coordination with pharmacy, clinical, revenue cycle, supply chain, technology, interface, data, reporting, and operational teams is required.**Work Environment**: This position will spend 90% of time sitting while performing work in a standard office environment and 10% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This role is considered a remote position with onsite presence as needed.