Sr Epic Clinical Pharmacy Applications Analyst (Willow Inpatient)

Memorial Hermann Health System; United States; On-site; USD 85,000 - 110,000; Full time

Job summary

Memorial Hermann Health System seeks a Senior Epic Clinical Pharmacy Application Analyst to oversee the implementation and maintenance of Epic pharmacy applications. In this role, you'll optimize medication workflows, collaborate on medication management, and lead projects related to clinical pharmacy practices.

Ideal candidates will possess a PharmD degree, a current pharmacist license, and at least 4 years of pharmacy experience in a healthcare setting. Strong analytical and communication skills are essential for success.

Qualifications

• Current license to practice as a registered pharmacist required.
• Epic Certification needed within 120 days of training.
• At least 4 years of pharmacy experience with 1 year in healthcare MIS.

Responsibilities

• Manage medication data and promote integration across systems.
• Support application analysts and lead design and implementation.
• Collaborate with clinicians to develop clinical pharmacy programs.

Skills

Epic Willow inpatient experience

Medication build knowledge

Troubleshooting and analytical skills

Strong communication skills

Education

PharmD degree

Tools

Epic EHR applications

Microsoft Office including Visio

Job description

Job Summary

The Senior Epic Clinical Pharmacy Application Analyst works on the build, implementation, and maintenance of Epic pharmacy applications and medication workflows. The role optimizes pharmacy practices, collaborates with leaders on medication management, conducts advanced analysis of processes, leads project teams, resolves complex issues, and provides guidance on best practices for clinical medication management. The analyst reports to the ISD Manager/Director and may work under the Lead Informatics Pharmacist. Responsibilities include medication build, formulary management, order set configuration, clinical decision support, operational troubleshooting, system integrations such as Pyxis, and Epic Willow functionality.

Desired Skillsets

• Epic Willow inpatient experience preferred
• Knowledge of medication build, formulary management, and order set configuration
• Understanding of synonyms, dispense codes, orderables, and NDC mapping
• Experience with dispense prep, alerts build/maintenance, and pharmacy workflows
• Familiarity with Pyxis, interfaces, ServiceNow, and pharmacy systems support
• Strong troubleshooting, analytical, and problem‑solving skills
• Excellent communication, collaboration, and customer service skills
• Ability to manage multiple priorities and support complex projects in a fast‑paced healthcare environment

Minimum Qualifications

• Education: PharmD. degree required
• Licenses/Certifications: Current license to practice as a registered pharmacist; Epic Certification required within 120 days of beginning EPIC curriculum/training
• Experience: At least 4years of pharmacy experience with 1year in healthcare MIS or similar system analysis, design, building, testing, and implementation
• Preferred: 4years working knowledge of the medication use process; experience implementing large and complex information systems in a healthcare environment; change management, clinical informatics, project management, quality improvement, data analysis, decision support, and EHR experience
• Other: Advanced knowledge of IT and Microsoft Office, including Visio or equivalent; experience directing CRM skills for problem resolution; ability to translate concepts into actions; intermediate‑to‑advanced working knowledge of Epic or other EHR applications; demonstrated leadership of analysts; strong planning, organization, communication, collaboration, and customer service skills

Key Responsibilities

• Data, Information, and Knowledge Management – manage medication data and promote integration and interoperability across Epic and related systems
• Technical Administration – support Epic Application Analysts, lead design, build, test, and implementation of applications and associated systems
• Information Delivery – embed knowledge into workflows, analyze performance data, and measure effectiveness
• Applied Clinical Informatics – apply research principles to improve clinical practice and usability
• Leadership & Management of Change – lead procurement, development, customization, evaluation, and continuous improvement of clinical information systems
• Process Implementation – prioritize and execute projects, coordinate implementation infrastructure, and support business objectives
• Clinical Development – collaborate with clinicians to design, develop, analyze, and evaluate system‑wide clinical pharmacy programs
• Problem Solving – identify issues, develop solutions, and minimize operational impact
• Communication – maintain clear lines of communication between user departments and Information Services
• Time Management – deliver technology and change management services on schedule, providing regular status updates
• Customer Service – provide courteous, friendly service and teamwork support
• Professional Development – support staff growth, mentoring, ongoing education, and skill competency
• Other – ensure safe care, adhere to policies and standards, and contribute to organizational success