Applications

iA American Warranty Group; Grand Rapids (MI); On-site; USD 42,981,000 - 57,859,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) + company match

PTO Plan

Employee assistance program

Ergonomic furniture program

Performance bonus

Job summary

iA American Warranty LP is seeking a Wash Bay Technician to prepare and wash vehicles for protective coatings and related services. The role emphasizes attention to detail, customer service, and adherence to shop procedures in a fast-paced environment.

You will handle washing, claying, debris removal, and surface prep, ensuring high-quality results and support for overall shop operations. The position offers a collaborative setting with opportunities for skill growth and development.

Qualifications

• Experience or ability to learn vehicle washing and surface preparation.
• Strong attention to detail and commitment to quality.
• Able to work in a fast-paced shop environment.
• Good communication and customer service skills.
• Ability to stand, lift up to 50 lbs as needed.

Responsibilities

• Prepare and wash vehicles for protective coating and related services.
• Remove debris such as road tar and environmental particles.
• Perform washing, claying, and surface preparation with precision.
• Follow procedures to maintain service quality.
• Provide great customer service while supporting shop operations.

Skills

Attention to detail

Learn new tasks quickly

Strong work ethic

Follow procedures

Customer service

Basic vehicle washing knowledge

Job description

Build the future with us

Are you driven by [industry or company mission] and eager to contribute to a company that helps its clients feel confident and secure about their future? As a

Job Description

Wash Bay Technician

Build the future with us

Are you driven by [industry or company mission] and eager to contribute to a company that helps its clients feel confident and secure about their future? As a Wash Bay Technician, you will play a key role in preparing vehicles for protective coatings and other shop services, ensuring high‑quality results and excellent customer service. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What You’ll Accomplish With Us

As a Wash Bay Technician, you’ll be at the core of our mission. Here are the main responsibilities:

• Prepare and wash vehicles for protective coating and related services
• Pay close attention to debris such as road tar and environmental particles
• Perform washing, claying, and surface preparation with precision
• Follow instructions, procedures, and processes to maintain service quality
• Provide great customer service while supporting overall shop operations

What Could Accelerate Your Success In This Role

We’re looking for someone who:

• Is known for their ability to learn new tasks and processes quickly and accurately
• Stands out for their attention to detail and commitment to quality
• Demonstrates strong work ethic in fast‑paced environments
• Is recognized for their ability to follow procedures and maintain consistency
• Has basic knowledge of vehicle washing and surface preparation

Work Environment

This position works in a shop setting with some outdoor exposure during the workday. The employee will work with:

• Power washer hoses and spray guns
• Wet indoor areas with scrub pads, chemical lines, and spray bottles

Physical Demands

To successfully perform this job, the employee must be able to:

• Use hands to handle tools, reach, and communicate
• Stand, walk, stoop, kneel, crouch, or crawl frequently
• Occasionally sit, climb, or balance
• Regularly lift/move up to 10 lbs., and occasionally up to 50 lbs.
• Maintain strong visual abilities (close, distance, color, peripheral, depth perception, focus)
• Stand and/or move most of the day with minimal sitting

Supervisory Responsibility

This position has no supervisory responsibilities.

Why you’ll love working with us

• A work environment where learning and development merge with a collective pursuit of excellence
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed
• The opportunity to work in a supportive, collaborative shop environment
• Competitive benefits: Flexible Health, Dental and Vision insurance, 401(k) + company match, PTO Plan, employee and family assistance program, ergonomic furniture program, performance bonus, and more

Statement

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. It is not a contract and should not be construed as a guarantee of employment for any specific period of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Great Lakes Companies and all its divisions are an Equal Opportunity Employer.

Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations.

Company

iA American Warranty, L.P.

Posting End Date

2026-10-26

About Us

iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance Portfolio Management LLC are all part of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, in-house administration, life insurance, progressive special markets, and more! iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!

Our Commitment to Diversity and Inclusion

Our differences make us unique, and even stronger. That’s why, at iA Financial Group, we are committed to supporting and celebrating diversity. We are continually building a team that is as diverse as the people and communities we serve. By combining our different ways of seeing and experiencing the world, we will always be stronger than the sum of our parts! To learn more click here.