Application Systems Analyst II - Ambulatory Scheduling & Specialty, Hybrid

Dartmouth Health; Lebanon (NH); Híbrido; USD 74.000 - 115.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision and life保险

Paid time off

Retirement plans

Descripción de la vacante

Dartmouth Health is seeking an IS/Technology professional in Lebanon, NH to support analysis for new and updated systems, coordinate project resources, and provide project management for assigned initiatives. You will liaise with IS teams, gather requirements, and assist with testing and deployment across applications.

The role requires a Bachelor’s degree with 3 years of experience, strong communication skills, and a willingness to obtain vendor certifications (Epic) within 12 months.

Formación

• Bachelor’s degree with three years of relevant work experience.
• Organizational, analytical and self-motivational skills.
• Strong verbal, written and listening communication.
• Attention to detail, motivation and dependability.
• Ability to decide independently while supporting the team.
• Handles fluctuating workloads and deadlines.
• Project management and application testing skills desirable.
• Vendor application certification proficiency or ability to earn within 12 months.

Responsabilidades

• Functions as liaison with IS teams and business partners and maintains project tracking.
• Understands technical aspects of applications and operational workflows.
• Provides analysis for new or upgraded vendor or in-house systems and documents requirements.
• Participates in development, testing and evaluation of system designs and projects.
• Assists departments with application system management and security maintenance.
• Co-leads projects with oversight and communicates technical updates to the team.
• Second and third level support and triage/resolution of issues.
• Provides training and assistance to team members.
• On-call rotation and some after-hours project work.
• Performs other duties as required.

Conocimientos

Analytical skills

Communication skills

Detail-oriented

Team player

Decision making

Project management

Vendor certification

Educación

Bachelor’s degree with 3 years of relevant experience

Epic application certification (desirable)

Descripción del empleo

Overview

Performs analysis functions to assist in the development and implementation of new systems, the revision of existing systems, and provides project management for assigned special projects. Provides and coordinates programming resources for all applications.

Responsibilities

1. Functions as liaison with other IS teams and business partners and maintains project tracking information.
2. Demonstrates an understanding of the technical aspects of applications, as well as the operational details, work flows and how applications are used in the department.
3. Provides analysis functions in support of new or upgraded vendor, in-house computing systems and special projects. Participates in requirements gathering and documentation.
4. Participates in the development, testing and follow-up evaluation of system design and projects.
5. Assists departments in applications system management functions. Develops a system to ensure the effective maintenance of security for all applications supported.
6. Co-lead project(s) associated with the application with oversight by their lead/supervisor/manager. Communicate technical updates to the team.
7. Second and third level support (including maintenance activities). Independently triage and resolve level 1 and level 2 support issues.
8. Provides training and assistance to team members.
9. On-call rotation and some project work requiring off hours, weekend, and holidays.
10. Performs other duties as required or assigned

Qualifications

• Bachelor’s degree with three (3) years of relevant work experience or the equivalent is
• Organizational, analytical, and self-motivational skills are essential.
• Exercises strong verbal, written, and listening skills to communicate effectively with peers, supervisors, and internal customers.
• Demonstrates work qualities of attention to detail, motivation, and dependability.
• Ability to make decisions independently, but works within a team environment to provide support to the department.
• Handles fluctuating workloads while working within deadlines.
• Project management and application testing skills are desirable.
• For applicable positions: Has vendor application certification/proficiency or earns it within 12 months of hire (i.e. Epic application certification). Maintains certification/proficiency in accordance with vendor requirements.

Required Licensure/Certifications

- None

• Remote: Hybrid Remote
• Area of Interest: Information Systems/Technology
• Pay Range: $74,048.00/Yr. - $114,774.40/Yr. (Based on 40 hours per week, otherwise pro rata)
• FTE/Hours per pay period: 1.00 - 1.00 - 40 hrs/week
• Shift: Day
• Job ID: 41900

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more: Benefits | DHMC and Clinics Careers

Dartmouth Health is an Equal Opportunity and Affiantitive Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.

Dartmouth Health provides reasonable accommodations to qualified individuals with disabilities and to applicants and employees with sincerely held religious beliefs in accordance with applicable law. Applicants who require an accommodation during the application or interview process may contact [e-mail] for assistance.