Application Systems Analyst II - Ambulatory Scheduling & Specialty, Hybrid

Dartmouth-Hitchcock Health; Lebanon (NH); On-site; USD 90,000 - 120,000; Full time

Job summary

Dartmouth-Hitchcock Health is seeking an IS professional to perform analysis for new systems, support development and implementation, and lead project management for special initiatives. You will coordinate programming resources for all applications and act as a liaison with IS teams and business partners to track progress.

You will contribute to requirements gathering, testing, and the ongoing evaluation of system designs, with duties including security maintenance and cross-team communication.

Qualifications

• Bachelor’s degree with three (3) years of relevant work experience or the equivalent.
• Organizational, analytical, and self-motivational skills are essential.
• Exercises strong verbal, written, and listening skills to communicate effectively with peers, supervisors, and internal customers.
• Demonstrates work qualities of attention to detail, motivation, and dependability.
• Ability to make decisions independently, but works within a team environment to provide support to the department.
• Project management and application testing skills are desirable.
• For applicable positions: Has vendor application certification/proficiency or earns it within 12 months of hire (i.e. Epic application certification). Maintains certification/proficiency in accordance with vendor requirements.

Responsibilities

• Functions as liaison with other IS teams and business partners and maintains project tracking information.
• Demonstrates an understanding of the technical aspects of applications, as well as the operational details, work flows and how applications are used in the department.
• Provides analysis functions in support of new or upgraded vendor, in-house computing systems and special projects. Participates in requirements gathering and documentation.
• Participates in the development, testing and follow-up evaluation of system design and projects.
• Assists departments in applications system management functions. Develops a system to ensure the effective maintenance of security for all applications supported.
• Co-lead project(s) associated with the application with oversight by their lead/supervisor/manager. Communicate technical updates to the team.
• Second and third level support (including maintenance activities). Independently triage and resolve level 1 and level 2 support issues.
• Provides training and assistance to team members.
• On-call rotation and some project work requiring off hours, weekend, and holidays.
• Performs other duties as required or assigned

Skills

Project management

Application testing

Education

Bachelor’s degree with 3 years of experience

Job description

Overview

Performs analysis functions to assist in the development and implementation of new systems, the revision of existing systems, and provides project management for assigned special projects. Provides and coordinates programming resources for all applications.

Responsibilities

• Functions as liaison with other IS teams and business partners and maintains project tracking information.
• Demonstrates an understanding of the technical aspects of applications, as well as the operational details, work flows and how applications are used in the department.
• Provides analysis functions in support of new or upgraded vendor, in-house computing systems and special projects. Participates in requirements gathering and documentation.
• Participates in the development, testing and follow-up evaluation of system design and projects.
• Assists departments in applications system management functions. Develops a system to ensure the effective maintenance of security for all applications supported.
• Co-lead project(s) associated with the application with oversight by their lead/supervisor/manager. Communicate technical updates to the team.
• Second and third level support (including maintenance activities). Independently triage and resolve level 1 and level 2 support issues.
• Provides training and assistance to team members.
• On-call rotation and some project work requiring off hours, weekend, and holidays.
• Performs other duties as required or assigned

Qualifications

• Bachelor’s degree with three (3) years of relevant work experience or the equivalent is
• Organizational, analytical, and self-motivational skills are essential.
• Exercises strong verbal, written, and listening skills to communicate effectively with peers, supervisors, and internal customers.
• Demonstrates work qualities of attention to detail, motivation, and dependability.
• Ability to make decisions independently, but works within a team environment to provide support to the department.
• Handles fluctuating workloads while working within deadlines.
• Project management and application testing skills are desirable.
• For applicable positions: Has vendor application certification/proficiency or earns it within 12 months of hire (i.e. Epic application certification). Maintains certification/proficiency in accordance with vendor requirements.

Required Licensure/Certifications

• None