Application / Systems Administrator

TrustedQA, Inc.; Northern (KY); Hybrid; USD 110,000 - 150,000; Full time

Job summary

TrustedQA, Inc. is seeking an Application/System Administrator to support Windows-based applications and AWS GovCloud services at the Patuxent River facility.

The role requires hands-on installation, configuration, testing, and security hardening of enterprise software and a strong ticketing-system support ethic. The ideal candidate has a robust Windows background, AWSGovCloud experience, and familiarity with DISA STIGS.

Qualifications

• Experience installing, configuring, and administering Windows-based applications.
• Strong knowledge of AWS native services; GovCloud experience preferred.
• Experience troubleshooting software issues.
• Familiarity with DISA STIGS implementations.

Responsibilities

• Install, configure, test, troubleshoot and secure software applications on Windows systems.
• Operate and sustain AWS GovCloud web services.
• Provide support via ticketing system to developers and teams.
• Handle on-site and remote IT tasks as required.

Skills

Windows systems administration

Troubleshooting software issues

Security best practices

Education

BS/BA or AS/AA + 7 years related experience OR HS + 9 years related experience

Tools

AWS GovCloud

DISA STIGS

Ticketing system

Job description

Position:

Application/System Administrator

Team:

Web Admin

Work Site:

Patuxent River, MD

Work Location:

Hybrid. Requires on-site support at Patuxent River, MD approximately 3 days per week.

Position Type:

Full-Time

Essential Functions:

• Performs the installation, integration, configuration, testing, troubleshooting, security implementation, and configuration of software applications with specific focus on Windows systems, including:
  • Microsoft Office products
  • Java JRE
  • Visual Studio
  • Raytheon EAGLE
• Operations and sustainment of AWS Cloud-native Services, specifically AWS GovCloud.
• Troubleshoot and resolve software issues.
• Provides support through a ticketing system to application owners, developers, and internal/external teams.
• Other duties as assigned or required.

Qualifications:

• Application installation/configuration/administration experience on Windows-based systems required, experience with large-scale/complex app configuration a plus.
• Strong foundation and understanding of AWS native services required, experience with AWS GovCloud highly preferred.
• Experience troubleshooting software issues required.
• Knowledge of DISA STIGS and how to implement required.
• CompTIA Security+ certification required (must show proof of cert prior to interview).

Education/Experience:

BS/BA or AS/AA degree and 7 years related experience OR HS and 9 years related experience.

Security Clearance:

Active/Interim TS/SSBI clearance desired or active Secret clearance with the ability to obtain TS/SSBI. Requirements to obtain a clearance include US Citizenship, security investigation, etc.

Company Overview:

Recognized as one of 2022 Top Workplaces, we offer excellent benefits, competitive compensation, and real career growth opportunities. At TrustedQA, you have an opportunity to make an immediate impact on your team by providing innovative IT solutions and professional services support for missions of national significance covering Intelligence, Defense, and Federal Civilian customers.

TrustedQA is an equal-opportunity employer. TrustedQA does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Pay Range: The salary range for this role is 110,000 USD - 150,000 USD; however, TrustedQA considers several factors when extending an offer, including but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, geographic location, education, and certifications.

Our employees value the balance between quality work and their personal lives that TrustedQA provides. We offer competitive compensation, benefits, and learning and career development opportunities. Our broad and competitive mix of benefits options are designed to support and protect employees and their families physical, mental, and financial health. Employment benefits include health and wellness programs, income protection, paid leave and, life insurance, and retirement and savings. Check out our reviews on Glassdoor!

As a federal contractor, TrustedQA is subject to all federal mandates and/or other customer requirements