Application Support Engineer

Wills Consultants Ltd; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Fully remote

Leadership opportunities

International projects

Job summary

Wills Consultants Ltd in the United States is seeking an experienced Application Support Engineer to join a technical team supporting complex software solutions in the logistics and warehouse automation sector.

The role focuses on 2nd level support, debugging, and coordination with project managers, with fully remote work and opportunities to lead technical investigations and releases.

Qualifications

• Hands-on experience with Java applications and Oracle databases.
• Experience providing 2nd line support and troubleshooting complex issues.

Responsibilities

• Develop and support commercial software using Java and Oracle.
• Provide 2nd Level Support and troubleshoot complex customer issues.
• Lead technical investigations and root cause analysis.
• Manage fixes, patches and software releases.
• Mentor and support junior developers.
• Work closely with Project Managers and Service Account Managers.
• Create technical documentation and knowledge base articles.
• Support continuous improvement and system stability.

Skills

Java

Oracle

Job description

Please note you must have full and legal rights to work in the UK. We cannot sponsor or support VISA applicants.

We are recruiting for an experienced Application Support Engineer to join a technical team supporting complex software solutions within the logistics and warehouse automation sector.

What You’ll Do:

• Develop and support commercial software using Java and Oracle.
• Provide 2nd Level Support and troubleshoot complex customer issues.
• Lead technical investigations and root cause analysis.
• Manage fixes, patches and software releases.
• Mentor and support junior developers.
• Work closely with Project Managers and Service Account Managers.
• Create technical documentation and knowledge base articles.
• Support continuous improvement and system stability.

What’s On Offer:

• Fully remote working.
• Technical leadership and development opportunities.
• Work on complex international projects.