Application Support & Configuration Specialist

Agility Partners; United States; Remote; USD 34,000 - 48,000; Full time

Job summary

Agility Partners is seeking an Application Support & Configuration Specialist for a fully remote contract opportunity. You will support technology across hospitality, food & beverage, suites, and catering operations.

Responsibilities include L1/L2 support, configuring menus and system data, managing users and permissions, troubleshooting issues, assisting system updates, and training business users. This is a fully remote contract with a high likelihood of converting to full-time.

Qualifications

• 2–3+ years supporting POS, hospitality, catering, or enterprise apps.
• Experience with application configuration or menu management.
• Strong customer service and troubleshooting skills.

Responsibilities

• Provide L1/L2 application support.
• Configure F&B menus, pricing, and system data.
• Manage users, roles, and permissions.
• Troubleshoot application issues.
• Support system updates and seasonal changes.
• Train and assist business users.

Skills

POS support

Hospitality tech

Customer service

Troubleshooting

Tools

Menu management

System configuration

Job description

Application Support & Configuration Specialist | Fully Remote

We’re looking for a Application Support & Configuration Specialist to support technology used across hospitality, food & beverage, suites, and catering operations.

This is a fully remote contract opportunity with a high chance of converting to a full-time position.

What you’ll be doing:

• Providing L1/L2 application support
• Configuring F&B menus, pricing, and system data
• Managing users, roles, and permissions
• Troubleshooting application issues
• Supporting system updates and seasonal changes
• Training and assisting business users

What we’re looking for:

• 2–3+ years supporting POS, hospitality, catering, F&B, or enterprise applications
• Experience with application configuration or menu management preferred
• Strong customer service and troubleshooting skills
• Excellent organization, attention to detail, and communication

If you have a background in POS support, restaurant technology, hospitality systems, application support, or F&B technology, we’d love to connect.