Application Support Analyst | Production Services | Experienced Hire

Susquehanna International Group; Bala Cynwyd (PA); On-site; USD 65,000 - 85,000; Full time

Job summary

Susquehanna International Group is seeking an Application Support Analyst to join their Proprietary Trading Services team in Bala Cynwyd, Pennsylvania. In this crucial role, you will be responsible for the support and technical operations of core trading systems, focusing on server-side application support and troubleshooting.

The ideal candidate should have 1-3 years of relevant experience, knowledge of scripting, and excellent communication skills. The position does not offer visa sponsorship for work authorization.

Qualifications

• 1-3 years of experience in an application support or related role.
• Ability to independently identify problems and develop solutions.
• Strong written and verbal communication skills.

Responsibilities

• Provide daily support of proprietary trading systems.
• Coordinate and implement daily system level changes.
• Troubleshoot trading related issues through log investigation.
• Perform server side application support and job scheduling.
• Coordinate technical resources during production issues.

Skills

Application support experience

Systems administration

Problem-solving skills

Communication skills

Understanding of Windows and Linux

Scripting knowledge (PowerShell, Python, Bash)

Education

Bachelor’s degree in a technical discipline

Job description

Overview

Susquehanna is currently looking for an Application Support Analyst to work on our Proprietary Trading Services team. You will join a group focused on the support and technical operations of our core trading systems, responsible for all aspects of server side application support: job scheduling, troubleshooting issues, intraday restarts, tactical response to production issues, deploying change and working directly with our developer and engineering teams.

In this role you will

• Provide daily support of proprietary trading systems crucial to our business
• Coordinate, implement and support daily system level changes in a Windows and Linux environment
• Troubleshoot trading related issues by investigating client/server log files
• Perform server side application support, job scheduling, and basic scripting
• Coordinate technical resources and communicate to both business and technology communities during production issues

What We’re Looking For

• 1-3 years of experience in an application support, operations, systems administration, or related role
• Ability to independently identify problems and develop solutions
• Strong written and verbal communication skills
• Understanding of operating systems (Windows and/or Linux)
• Foundational knowledge of PowerShell, Python, or Bash scripting
• Previous experience within a financial services or trading environment is a plus
• Bachelor’s degree in a technical discipline preferred

Visa sponsorship for work authorization is not available for this position now or in the future.