Application Support Associate | Production Services | Experienced Hire

SIG Susquehanna; Pennsylvania; On-site; USD 70,000 - 90,000; Full time

Job summary

SIG Susquehanna is seeking an Application Support Analyst in Pennsylvania to join their Proprietary Trading Services team. This role involves supporting core trading systems, troubleshooting issues, coordinating system changes, and communicating with technical resources during production incidents.

The ideal candidate will have 1-3 years of relevant experience, strong communication skills, and knowledge of Windows and Linux systems. A Bachelor's degree in a technical discipline is preferred, along with foundational scripting knowledge.

Qualifications

• 1-3 years of experience in an application support, operations, systems administration, or related role.
• Ability to independently identify problems and develop solutions.
• Strong written and verbal communication skills.

Responsibilities

• Provide daily support of proprietary trading systems.
• Coordinate and support daily system level changes.
• Troubleshoot trading related issues by investigating log files.
• Perform server side application support and job scheduling.

Skills

Application support experience

Troubleshooting skills

Communication skills

Scripting knowledge (Powershell, Python, Bash)

Education

Bachelor's degree in a technical discipline

Tools

Windows

Linux

Job description

Overview

Susquehanna is currently looking for an Application Support Analyst to work on our Proprietary Trading Services team. You will be joining a group focusing on the support and technical operations of our core trading systems. This team is responsible for all aspects of server side application support: job scheduling, troubleshooting issues, intraday restarts, tactical response to production issues, deploying change and working directly with our developer and engineering teams.

In this role you will

• Provide daily support of proprietary trading systems that our crucial to our business
• Coordinate, implement and support daily system level changes, in a Windows and Linux environment
• Troubleshoot trading related issues by investigating client/server log files
• Perform server side application support, job scheduling, and basic scripting
• Coordinate technical resources and communicate to both business and technology communities during production issues

What we're looking for

• 1-3 years of experience in an application support, operations, systems administration, or related role required
• Ability to independently identify problems and develop solutions required
• Strong written and verbal communication skills
• An understanding of operating systems (Windows and/or Linux) is required
• Foundational knowledge of Powershell, Python, or Bash scripting
• Previous experience within a financial services or trading environment is a plus
• Bachelor’s degree in a technical discipline preferred

Visa sponsorship for work authorization is not available for this position now or in the future.