Application Support Analyst

Corpay; Louisville (KY); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

Company-issued equipment

Formal hands-on training

Job summary

Corpay is seeking an Application Support Analyst in Louisville, KY, to resolve escalated incidents across new and legacy applications, collaborating with development teams. The role promotes client configurations to production from a certification environment and sets up standard and some custom reporting for clients.

You will work in a hybrid Louisville office model with monthly office visits, receive equipment, and undergo formal training to ensure success in this role.

Qualifications

• Bachelor’s or professional degree in a relevant field.
• 1–2 years work experience in a related role.
• Familiar with SQL and web technologies, and able to collaborate in a team.
• Strong communication and documentation skills.

Responsibilities

• Analyze and diagnose issues in application systems.
• Plan and propose system and application solutions.
• Prepare workflow for writing, testing and maintenance of programs.
• Create and update user manuals and documentation.
• Conduct training and presentations and support existing applications.
• Night and weekend rotation required.

Skills

SQL

Team collaboration

Communication

Documentation

Problem solving

Web technologies

OO languages

Education

Bachelor’s Degree in Systems Engineering, Computer Science/Information Technology or equivalent

Job description

What We Need

Corpay is currently looking to hire an Application Support Analyst within our Stored Value Solutions (SVS) division based in Louisville, Kentucky. In the role, the Application Support Analyst will resolve escalated incidents with new and legacy applications, collaborating with development teams when necessary to do so. Application Support Analysts further serve a critical role promoting to production new client configurations and programs from a certification environment, and set up both standard and some custom reporting for clients new.

What We Need

Corpay is currently looking to hire an Application Support Analyst within our Stored Value Solutions (SVS) division based in Louisville, Kentucky. In the role, the Application Support Analyst will resolve escalated incidents with new and legacy applications, collaborating with development teams when necessary to do so. Application Support Analysts further serve a critical role promoting to production new client configurations and programs from a certification environment, and set up both standard and some custom reporting for clients new.

How We Work

As an Application Support Analyst, you will be expected to work in a hybrid role out of our Louisville, KY office location. Corpay will set you up for success by providing:

• Workspace at our Louisville office location, reporting to the office once a month
• Company-issued equipment
• Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

• Analyzing application systems and diagnosing issues with the development, modification and maintenance of those systems
• Planning, investigating and proposing systems and application solutions
• Preparing workflow for writing, testing and maintenance of computer programs
• Preparing program specifications and diagrams and develop coding logic
• Creating and updating user manuals and other documentation
• Proposing and documenting changes to existing programs
• Conducting training and presentations
• Supporting existing applications
• Night and weekend rotation required

Qualifications & Skills

• Bachelor’s Degree or Professional Degree in Systems Engineering, Computer Science/Information Technology or equivalent
• 1-2 year’s work experience in a related field
• Hands-on experience in object-oriented language/frameworks, relational database management systems, web technologies, and/or other software application development platforms.
• Able to collaborate in a team environment
• Stay up to date with recent technological developments and application development best practices.
• Consults with user to identify current operating procedures and clarify program objectives.
• Excellent communication, design, and documentation skills are required.
• Familiarity with SQL
• A demonstrated ability to problem solve independently

Benefits & Perks

• Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one
• Optional company match RRSP program
• Virtual fitness classes offered company-wide
• Time-off including major holidays, vacation, sick, personal, & volunteer time
• Discounted gym membership rate
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes
• Stipend provided for cell phone use

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally. As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third‑party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Learn more about Corpay: https://www.corpay.com

Notice to Recruitment Agencies and Search Firms:

Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job‑related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.