Technical Services Specialist

Corpay; Nashville (TN); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision benefits

401k plan

Virtual fitness classes

Robust PTO

Employee discounts

Philanthropic support

Fun culture

Job summary

Corpay is seeking a Technical Services Specialist to transform complex data into actionable insights, build scalable reporting solutions, and support internal teams and customers with high-quality analytics in a hybrid Brentwood, TN environment.

You will design, develop, automate, and optimize reporting using SQL, Tableau, Power BI, BI tools, and Excel, partnering with customers and stakeholders to validate data and deliver accurate, timely dashboards and self-service reports.

Qualifications

• Bachelor’s degree in Business Analytics, IS, Data Analytics, CS, Finance, or related field preferred; equivalent professional experience will be considered.
• 1–2 years of experience in a professional business, technical, reporting, or analytics environment.
• 1–2 years of experience in report development, data analysis, business intelligence, client reporting, or technical analytics support.
• Strong experience with Tableau, Power BI, Business Objects, or another enterprise BI platform.
• Advanced Excel skills, including formulas, pivot tables, data modeling, and automation; macro/VBA experience is a plus.

Responsibilities

• Design, develop, and maintain interactive dashboards, reports, and visualizations using BI tools.
• Develop custom reports and dashboards that provide actionable insights into customer activity, transactions, spend patterns, operational performance, and other key business metrics.
• Automate recurring reporting processes and data workflows to improve efficiency, accuracy, and delivery against SLAs.
• Partner with customers to understand reporting requirements, troubleshoot data issues, validate results, and recommend effective reporting solutions.
• Analyze complex datasets to identify trends, anomalies, data quality concerns, and opportunities for process improvement.
• Collaborate with Sales, Implementation, Account Management and Technology teams to ensure successful customer onboarding and implementation.
• Support data validation and reconciliation activities to ensure accuracy of customer-facing reporting.
• Create and maintain reporting documentation, data definitions, business rules, and SOPs.
• Identify opportunities to modernize legacy reporting processes through automation, visualization, and improved data architecture.
• Provide analytical support for complex customer inquiries and time-sensitive reporting needs.
• Help establish reporting standards, best practices, and reusable solutions across the organization.

Skills

Analytical thinking

Communication skills

Multitasking

Attention to detail

Customer-focused

Education

Bachelor’s degree or equivalent in related field

Tools

Tableau

Power BI

Business Objects

SQL

Excel

Access

Data visualization tools

Reporting automation

Relational databases

API data reporting

Job description

Corpay is currently looking to hire a Technical Services Specialist within our Corpay division. This position falls under our North American Vehicle Payments line of business and is located in Brentwood, TN. In this role, the Technical Services Specialist will be responsible for transforming complex data into meaningful insights, developing scalable reporting solutions, and supporting both internal teams and customers with high-quality analytics. The primary focus of this position is the design, development, automation, and optimization of reporting solutions using tools such as SQL, Tableau, BI, Excel, and other business intelligence platforms.

The Technical Services Specialist will partner directly with customers, business stakeholders, implementation teams, sales, and technical resources to understand reporting requirements, develop tailored analytics solutions, validate data, and improve the overall reporting experience.

The role will also support the continued evolution of Corpay’s reporting capabilities by identifying opportunities to automate manual processes, improve data accessibility, and introduce more advanced visualization and self-service reporting capabilities.

You will report directly to the Technical Services Manager and regularly collaborate with external customers, Account Management, Sales, and internal reporting and technical services teams.

How We Work

As a Technical Services Specialist, you will work in a hybrid environment and report to our Brentwood, TN office 4 days a week.

Corpay Will Set You Up For Success By Providing

• Assigned workspace at our Brentwood office location
• Company-issued equipment
• Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

• Designing, developing, and maintaining interactive dashboards, reports, and visualizations using Business Objects, or similar business intelligence tools.
• Developing custom reports and dashboards that provide actionable insights into customer activity, transactions, spend patterns, operational performance, and other key business metrics.
• Automating recurring reporting processes and data workflows to improve efficiency, accuracy, and delivery against established SLAs.
• Partnering directly with customers to understand reporting requirements, troubleshoot data issues, validate results, and recommend effective reporting solutions.
• Analyzing complex datasets to identify trends, anomalies, data quality concerns, and opportunities for process improvement.
• Collaborating with Sales, Implementation, Account Management and Technology teams to ensure successful customer onboarding and implementation.
• Supporting data validation and reconciliation activities to ensure the accuracy and integrity of customer-facing reporting.
• Creating and maintaining reporting documentation, data definitions, business rules, and standard operating procedures.
• Identifying opportunities to modernize legacy reporting processes through automation, visualization, and improved data architecture.
• Providing analytical support for complex customer inquiries and time-sensitive reporting needs.
• Helping establish reporting standards, best practices, and reusable solutions across the organization.

Qualifications & Skills

• Bachelor’s degree in Business Analytics, Information Systems, Data Analytics, Computer Science, Finance, or a related field preferred; equivalent professional experience will be considered.
• 1-2 years of experience in a professional business, technical, reporting, or analytics environment.
• 1-2 years of experience in report development, data analysis, business intelligence, client reporting, or technical analytics support.
• Strong experience with Tableau, Power BI, Business Objects, or another enterprise BI platform.
• Advanced Excel skills, including formulas, pivot tables, data modeling, and automation; macro/VBA experience is a plus.
• Experience developing dashboards, data visualizations, and executive or customer-facing reporting.
• Strong understanding of data validation, reconciliation, data quality, and reporting accuracy.
• Ability to translate technical data into clear, meaningful insights for both technical and non-technical audiences.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Demonstrated ability to manage multiple priorities and deliver accurate results in a fast-paced environment.
• Strong written and verbal communication skills with the ability to work directly with customers and senior stakeholders.
• Experience supporting customer implementations, onboarding, or technical integrations is preferred.
• Transportation, fleet, payments, fintech, or commercial card industry experience is a plus.
• Experience with API-based data, cloud-based reporting platforms, or modern data visualization tools is a plus.

Preferred Technical Skills

• Business Objects
• SQL
• Tableau
• Power BI
• Microsoft Excel
• Microsoft Access
• Data visualization and dashboard development
• Reporting automation
• Data validation and reconciliation
• Relational databases
• API and transactional data reporting

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

#CORPAY

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Notice to Recruitment Agencies and Search Firms:

Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Learn more about Corpay: https://www.corpay.com

Transparency & Compliance

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.