Application Support Administrator II — On‑Call Expert

The Venetian Resort Las Vegas; Las Vegas (NV); On-site; USD 85,000 - 110,000; Full time

Job summary

The Venetian Resort Las Vegas is seeking an Administrator II – Application Support to provide on-call and system support for applications requiring advanced configuration, design, and coding. You will partner with Product Managers and vendors to translate business requirements into viable solutions, participate in solution phases, and maintain documentation and knowledge bases across the application suite.

This role requires strong collaboration across business areas, excellent problem solving,

Qualifications

• Experience gathering business requirements and applying business analysis skills.
• Ability to forecast implications and provide consultative recommendations.
• Strong communication with guests, staff, and cross-functional teams.
• Experience in configuring and coding operational applications.
• Knowledge of SharePoint, CRM, HTML and .NET is preferred.
• Experience with iSeries/AS400 is preferred.

Responsibilities

• Provide Level 2 application and on-call support for the application suite.
• Configure application systems, workflows, and integrations to fit business needs.
• Collaborate with Product Managers and vendors to address requirements.
• Assist in project sizing, modeling, and effort estimation.
• Create and maintain documentation and knowledge bases.
• Deliver multiple initiatives within aggressive timelines.

Skills

Business analysis

Requirements gathering

Communication

Project collaboration

Problem solving

Education

High School Diploma or equivalent

Associate’s Degree or equivalent experience in application support and coding

Bachelor’s degree or relevant certification

Tools

SharePoint Administration

Track-Via workflow system

SailPoint access management

Four Winds digital signage

CRM

HTML

.NET

iSeries/AS400

Job description

The Venetian Resort Las Vegas is seeking an Administrator II – Application Support to provide on-call and system support for applications requiring advanced configuration, design, and coding. You will partner with Product Managers and vendors to translate business requirements into viable solutions, participate in solution phases, and maintain documentation and knowledge bases across the application suite.

This role requires strong collaboration across business areas, excellent problem solving,