Application Lead - 24x7 FinTech Support (Hybrid, Noida)

Axway; Indiana; Hybrid; USD 13,000 - 21,000; Full time

Job summary

SBS is seeking an Application Lead to join our hybrid Noida team. The role focuses on middleware, MFT products, and secure data exchange across AS2/SFTP/FTP protocols.

You will collaborate with onshore and offshore teams to manage 24x7 production support, incident resolution, and SCV adherence. The candidate should demonstrate strong communication, diagnostic skills, and ITIL familiarity, with willingness to work night shifts and coordinate across multiple time zones.

Qualifications

• Strong communication and client interfacing skills.
• Experience in 24x7 production support and RCA ability.
• Familiar with ITIL concepts and ServiceNow or similar tools.
• Willingness to work in 24x7 shifts (APAC/UK/US) and night rotations.

Responsibilities

• Autonomous with one programming language/scripting
• Autonomous with one database; good SQL skills
• Unix/Linux/RedHat/CentOS/AIX exposure
• Middleware security and encryption knowledge
• Expertise on Axway MFT products (XFB, Gateway, Secure Transport)
• SSL/encryption/keys/certificates knowledge
• Strong knowledge of AS2, SFTP, FTP, FTPS, HTTP/S protocols
• Experience with Trading Partner Profile Management and configurations
• Cloud awareness (GCS/S3); troubleshooting and logging
• Exposure to Cloud (AWS/Azure/GCP) and container tech (Docker, Kubernetes)
• Disaster recovery and no downtime upgrades knowledge
• SSO concepts and log forwarders like Splunk know-how
• Collaborate with onshore/offshore teams and support partners

Skills

Communication

Client interfacing

Team coordination

24x7 support readiness

Night shift readiness

Job description

SBS is seeking an Application Lead to join our hybrid Noida team. The role focuses on middleware, MFT products, and secure data exchange across AS2/SFTP/FTP protocols.

You will collaborate with onshore and offshore teams to manage 24x7 production support, incident resolution, and SCV adherence. The candidate should demonstrate strong communication, diagnostic skills, and ITIL familiarity, with willingness to work night shifts and coordinate across multiple time zones.