Application Lead

Axway; Indiana; Hybrid; USD 13,000 - 21,000; Full time

Job summary

SBS is seeking an Application Lead to join our hybrid Noida team. The role focuses on middleware, MFT products, and secure data exchange across AS2/SFTP/FTP protocols.

You will collaborate with onshore and offshore teams to manage 24x7 production support, incident resolution, and SCV adherence. The candidate should demonstrate strong communication, diagnostic skills, and ITIL familiarity, with willingness to work night shifts and coordinate across multiple time zones.

Qualifications

• Strong communication and client interfacing skills.
• Experience in 24x7 production support and RCA ability.
• Familiar with ITIL concepts and ServiceNow or similar tools.
• Willingness to work in 24x7 shifts (APAC/UK/US) and night rotations.

Responsibilities

• Autonomous with one programming language/scripting
• Autonomous with one database; good SQL skills
• Unix/Linux/RedHat/CentOS/AIX exposure
• Middleware security and encryption knowledge
• Expertise on Axway MFT products (XFB, Gateway, Secure Transport)
• SSL/encryption/keys/certificates knowledge
• Strong knowledge of AS2, SFTP, FTP, FTPS, HTTP/S protocols
• Experience with Trading Partner Profile Management and configurations
• Cloud awareness (GCS/S3); troubleshooting and logging
• Exposure to Cloud (AWS/Azure/GCP) and container tech (Docker, Kubernetes)
• Disaster recovery and no downtime upgrades knowledge
• SSO concepts and log forwarders like Splunk know-how
• Collaborate with onshore/offshore teams and support partners

Skills

Communication

Client interfacing

Team coordination

24x7 support readiness

Night shift readiness

Job description

Overview

This is more than a job. It’s a chance to build, grow, and make a real impact! Join our team as our new

• Location: Noida
• Hybrid

Overview

This is more than a job. It’s a chance to build, grow, and make a real impact! Join our team as our new

Application Lead !

• Location: Noida
• Hybrid

Responsibilities

• Autonomous with one programming language/scripting
• Autonomous with one Database. Good understanding of SQL queries
• Autonomous with Unix/Linux/RedHat/CentOS/AIX etc.
• Network protocols & security (encryption / authentication / Certificates). Exposure of middleware technologies
• Expertise on the Axway MFT products (XFB, Gateway, Secure Transport)
• Knowledge of SSL/encryption/Keys/certificates.
• Strong knowledge of AS2, SFTP, FTP, FTPS, HTTP/S data communication protocols with expertise using any gateway tool.
• Experience working with Trading Partner Profile Management and configurations
• Cloud Awareness- GCS/S3, skills on troubleshooting, logging/debugging
• Cloud / Managed Services / Product Support (L2/L3) exposure.
• Exposure on Cloud like AWS/Azure/GCP etc.
• Exposure on Dockers, Kubernetes and Container-based technologies.
• Knowledge of Disaster Recovery
• Knowledge of No Downtime Upgrades
• Knowledge of SSO and its concept
• Knowledge of Log forwarders like Splunk etc.

Qualifications

Must Have -

• Application/Production Support in 24X7 model. Production support experience (better if has some managed services exposure also)
• Should be able to work on L2/L3 support having good analytical and diagnostic and RCA ability.
• Application onboarding, patching and upgrade experience.
• Monitoring service interruption alerts and troubleshooting them as per SLA.
• Addressing live issues and resolving them within pre-defined SLAs with improved productivity and quality.
• Familiarization of ITIL concepts and experienced in use of service management tool like ServiceNow, etc.
• Should be good in prioritizing the tasks and organizing self as per delivery

Soft Skills

• Strong communication(both written and verbal) and client interfacing skills.
• Customer/Front Office engagement experience.
• Should be able to coordinate with Multiple Onshore and Offshore teams during day-to-day activities and maintenances.
• Willing to work in 24X7 shifts (Can be APAC, U.K, U.S Shift) and open to work in night shift on rotation basis as per need.
• Quick learner with an ability to acquire new skills in short time
• Flexible to work with and good team player.

Company Overview

At SBS, we’re more than just a technology company – we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems.

As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance.

Equal Opportunity Employer

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.