Application Engineer - Security & Software Integration

Allied Universal

Sunnyvale (CA)

On-site

USD 100,000 - 135,000

Full time

3 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid holidays and vacation

Job summary

Allied Universal is seeking an Application Engineer to support installation and service teams with software integration, troubleshooting, and system commissioning across security platforms. You will coordinate software deployment, diagnose issues, and collaborate with project teams to ensure reliable operation of video, access control, and related systems.

The role requires experience in programming and troubleshooting security systems, with certifications in access control platforms.

Qualifications

High school diploma or equivalent.
Certifications with access control systems and video platforms (AMAG, Lenel, Milestone, Genetec, Software House).
Minimum 3 years programming and troubleshooting access control and video systems.
Proficient with MS Office.
Excellent communication and relationship-building skills.

Responsibilities

Integrate electronic security systems to deliver cohesive, advanced solutions.
Configure LAN and wireless networks to ensure reliable connectivity and performance.
Diagnose and troubleshoot system issues for optimal functionality.
Collaborate with project teams and end users to support software deployment and usage.
Resolve software-related issues, engaging technical resources when necessary.
Escalate critical problems promptly to minimize project impact.
Coordinate project timelines and resources with the management team for efficiency.
Lead end-user training and manage licensing to ensure successful adoption and continuous development.