Application Engineer — AMAG Security Integrations

Allied Universal

Carrollton (TX)

On-site

USD 70,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Retirement plan

Disability insurance

8 paid holidays

5 sick days

4 personal days

Vacation accrual 3.08 hours biweekly

Job summary

Allied Universal is seeking an Application Engineer to support installation and service teams with software integration across access control and video systems. You will troubleshoot, program, and commission systems, while collaborating with project teams and end users for successful deployment.

Responsibilities include configuring networks, resolving software issues, and leading end-user training. A strong knowledge of AMAG products and related platforms is essential for successful adoption and

Qualifications

Minimum of three (3) years of experience programming and troubleshooting access control and video systems.
AMAG experience and / or certifications with access control systems and video platforms.
High school diploma or equivalent.
Excellent verbal and written communication skills, with internal and external stakeholders.

Responsibilities

Integrate electronic security systems to deliver cohesive, advanced solutions
Configure LAN and wireless networks to ensure reliable connectivity and performance
Diagnose and troubleshoot system issues for optimal functionality
Collaborate with project teams and end users to support software deployment and usage
Resolve software-related issues, engaging technical resources when necessary
Escalate critical problems promptly to minimize project impact
Coordinate project timelines and resources with the management team for efficiency
Lead end-user training and manage licensing to ensure successful adoption and continuous development