Application Engineer

AleraInfoTech; Mundelein (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401K match

PTO 80 hours + extra week yearly

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Job summary

AleraInfoTech is seeking an Application Engineer for our CNC manufacturing client in Mundelein, IL. This on-site role involves field service, troubleshooting, and customer support to ensure CNC grinding systems operate at peak efficiency.

The ideal candidate will have hands-on experience with CNC grinding machinery, Numroto software knowledge, and the ability to travel up to 50% across North America. Direct hire with competitive benefits and a collaborative team environment.

Qualifications

• Field service experience with CNC grinding machinery.
• Ability to troubleshoot machine problems on-site and remotely.
• Experience installing CNC grinding machines at customer facilities.
• Familiarity with Numroto software and machine integration.

Responsibilities

• Conduct field service at customer facilities to ensure CNC grinding machines operate correctly.
• Support customers onsite, by phone, and via email; address inquiries and troubleshoot issues.
• Work with Straustak machines and Numroto software to optimize performance.
• Travel up to 50% within the USA, Canada, and Mexico to support customers.

Skills

CNC Grinding

Field service

Troubleshooting

Customer support

Tools

Numroto software

Straustak machinery

Job description

Location: Mundelein, IL | Type: Direct hire | Work Mode: On site

Salary: Not disclosed

Experience: Mid-senior

Start Date: To be decided

Job Overview: Our CNC Manufacturing Client in Lake County, IL is seeking an Application Engineer to join their team! Work for a company that is trusted, hard-working and looking to continue growing.

Benefits upon hire: 4% 401K match, Vacation days (80 hours of PTO, each year you obtain another week of PTO), Health, Dental, Vision Insurance, Long-term and Short-term Life Insurance, All Major Holidays off.

Job Highlights:

• Direct Hire
• Pay: 33-40+/hr, based on experience. Opportunity for overtime.
• Schedule: Monday – Friday, 8:00am-5:00pm. Potential for travel outside work hours.
• Collaborative and friendly environment

Job Duties:

• Conduct field service at customer facilities, ensuring the proper functioning and maintenance of CNC tool & cutter grinding machines.
• Specifically working on Straustak machines with an understanding of Numroto software
• Provide comprehensive support to customers onsite, by phone, and via email, addressing inquiries and troubleshooting issues promptly and effectively.
• Expect up to 50% travel within the USA, Canada, and Mexico to support customer needs.

Ideal Candidates:

• Technical field service experience with CNC grinding machinery, encompassing mechanical, electrical, hydraulic, and pneumatic repairs.
• Proficiency in troubleshooting machine problems both on-site and remotely, including answering customer inquiries regarding maintenance, mechanical/electrical drawings, and part identification.
• Experience with the installation of CNC grinding machines at customer facilities.
• “Hands-on” individual with a strong mechanical aptitude.
• Ability to interpret and comprehend electrical, mechanical, and other technical drawings.
• Basic knowledge of electrical and fluid power circuits is preferred.