CNC Field Service Engineer

AleraInfoTech; Mundelein (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401K match

PTO 80 hours + extra week

Health insurance

Dental insurance

Vision insurance

Life insurance

Company holidays

Job summary

AleraInfoTech in Mundelein, IL is seeking a CNC Field Service Engineer to join our client’s team. You will conduct field service at customer facilities and ensure CNC tool and cutter grinding machines operate reliably.

The role involves on-site support, remote troubleshooting by phone/email, and occasional travel up to 80% across the USA, Canada, and Mexico. Direct hire with a Monday–Friday schedule, 8:00am–5:00pm, and overtime opportunities.

Qualifications

• Technical field service experience with CNC grinding machinery.
• Ability to troubleshoot on-site and remotely via phone/email.
• Experience installing CNC grinding machines at customer facilities.
• Ability to read electrical and mechanical drawings.
• Willingness to travel up to 80% within USA, Canada, and Mexico.

Responsibilities

• Conduct field service at customer facilities, ensuring CNC tool & cutter grinding machines function properly.
• Provide on-site, phone, and email support addressing inquiries and troubleshooting promptly.
• Travel up to 80% within the USA, Canada, and Mexico to support customer needs.

Skills

Field service

CNC grinding machinery

Troubleshooting

Mechanical aptitude

Electrical drawings

Job description

Full Job Overview:

Location: Mundelein, IL | Type: Direct hire | Work Mode: On site

Salary: Not disclosed

Experience: Mid-senior

Start Date: To be decided

CNC Field Service Engineer

Our CNC Manufacturing Client in Mundelein, IL is seeking a new CNC Field Service Engineer to join their team! Work for a company that is trusted, hard-working and looking to continue growing.

Benefits upon hire: 4% 401K match, Vacation days (80 hours of PTO, each year you obtain another week of PTO), Health, Dental, Vision Insurance, Long-term and Short-term Life Insurance, All Major Holidays off.

Job Highlights:

• Direct Hire
• Pay: $33-40+/hr, based on experience. Opportunity for overtime.
• Schedule: Monday – Friday, 8:00am-5:00pm. Potential for travel outside work hours.
• Collaborative and friendly environment

Job Duties:

• Conduct field service at customer facilities, ensuring the proper functioning and maintenance of CNC tool & cutter grinding machines.
• Provide comprehensive support to customers onsite, by phone, and via email, addressing inquiries and troubleshooting issues promptly and effectively.
• Expect up to 80% travel within the USA, Canada, and Mexico to support customer needs.

Ideal Candidates:

• Technical field service experience with CNC grinding machinery, encompassing mechanical, electrical, hydraulic, and pneumatic repairs.
• Proficiency in troubleshooting machine problems both on-site and remotely, including answering customer inquiries regarding maintenance, mechanical/electrical drawings, and part identification.
• Experience with the installation of CNC grinding machines at customer facilities.
• Hands-on individual with a strong mechanical aptitude.
• Ability to interpret and comprehend electrical, mechanical, and other technical drawings.
• Basic knowledge of electrical and fluid power circuits is preferred.