Application Engineer - Mundelein

KLM Careers; Mundelein (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

4% 401K match

80 hours of PTO

Health insurance

Dental insurance

Vision insurance

Life insurance

Major holidays off

Job summary

A reliable manufacturing company in Mundelein, IL is looking for an Application Engineer to support CNC grinding machinery. The role involves field service, troubleshooting, and providing customer support, requiring technical field service experience, especially with Straustak machines and Numroto software. Ideal candidates have a strong mechanical aptitude, excellent customer service skills, and must be US citizens or Green Card holders. Benefits include 4% 401K match, extensive PTO, and health insurance.

Qualifications

• Experience with CNC grinding machines, preferably with Straustak.
• Ability to interpret mechanical and electrical drawings.
• Basic knowledge of electrical and fluid power circuits.

Responsibilities

• Conduct field service at customer facilities.
• Troubleshoot machine issues onsite and remotely.
• Provide customer support via phone and email.

Skills

Technical field service experience

Proficiency in troubleshooting

Strong mechanical aptitude

Customer service skills

Tools

Numroto software

CNC grinding machinery

Job description

About the job

Mundelein, IL
Must be a US Citizen or Green Card holder.
Our CNC Manufacturing Client in Lake County, IL is seeking an Application Engineer to join their team! Work for a company that is trusted, hard-working and looking to continue growing.

Benefits upon hire: 4% 401K match, Vacation days (80 hours of PTO, each year you obtain another week of PTO), Health, Dental, Vision Insurance, Long-term and Short-term Life Insurance, All Major Holidays off.

Job Highlights

• Direct Hire
• Schedule: Monday - Friday, 8:00am-5:00pm. Potential for travel outside work hours.
• Collaborative and friendly environment

Job Duties

• Conduct field service at customer facilities, ensuring the proper functioning and maintenance of CNC tool & cutter grinding machines.
• Specifically working on Straustak machines with an understanding of Numroto software.
• Provide comprehensive support to customers onsite, by phone, and via email, addressing inquiries and troubleshooting issues promptly and effectively.
• Expect up to 50% travel within the USA, Canada, and Mexico to support customer needs.

Ideal Candidates

• Technical field service experience with CNC grinding machinery, encompassing mechanical, electrical, hydraulic, and pneumatic repairs.
• Proficiency in troubleshooting machine problems both on-site and remotely, including answering customer inquiries regarding maintenance, mechanical/electrical drawings, and part identification.
• Experience with the installation of CNC grinding machines at customer facilities.
• "Hands-on" individual with a strong mechanical aptitude.
• Ability to interpret and comprehend electrical, mechanical, and other technical drawings.
• Basic knowledge of electrical and fluid power circuits is preferred.

Required Knowledge, Skills, and Abilities

1. Do you have Straustak machine experience (could be an operator)
2. Do you have Numroto software experience. Working/troubleshooting grinding machines
3. Do you have technical field service experience with CNC grinding machinery, encompassing mechanical, electrical, hydraulic, and pneumatic repairs.
4. Do you have proficiency in troubleshooting machine problems both on-site and remotely, including answering customer inquiries regarding maintenance, mechanical/electrical drawings, and part identification.
5. Do you have experience with the installation of CNC grinding machines at customer facilities.
6. Are you a "Hands-on" individual with a strong mechanical aptitude.
7. Do you have the ability to interpret and comprehend electrical, mechanical, and other technical drawings.
8. Do you have basic knowledge of electrical and fluid power circuits is preferred.
9. Do you have experience traveling to customer sites and great customer service skills
10. Must be a US Citizen or Green Card holder.