Application Analyst Senior - UKG/Kronos (REMOTE)

Cone Health; Greensboro (NC); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Application Analyst to provide expert-level technical support for complex clinical and business applications. This role involves analyzing user requirements, implementing solutions, and mentoring junior team members. You will collaborate with various stakeholders to ensure applications meet organizational needs, conduct thorough testing, and monitor system performance. If you have a passion for improving application efficiency and enjoy working in a dynamic environment, this position offers a fantastic opportunity for professional growth and impact.

Qualifications

• 5+ years of experience in relevant roles.
• Bachelor's Degree or equivalent experience required.

Responsibilities

• Collaborate with teams to ensure applications meet needs.
• Conduct analysis of workflows and reporting.
• Provide advanced support and troubleshoot applications.

Skills

Technical Support

Workflow Analysis

Data Collection

System Configuration

Project Management

Education

Bachelor's Degree

Job description

Application Analyst Senior

The Application Analyst Senior provides expert-level technical support for complex clinical and/or business applications to enhance performance and meet organizational needs. Working independently, this role analyzes user requirements, implements solutions, and troubleshoots issues. The senior analyst also mentors lower-level team members on complex situations.

Key Responsibilities

1. Collaborate with technical and end-user groups to ensure applications meet organizational needs during development and implementation.
2. Conduct expert analysis of workflows, data collection, and reporting, translating business and clinical requirements into system configurations and workflows.
3. Plan and execute testing, including system, integration, and user acceptance testing; document results and issues.
4. Provide advanced support and troubleshooting for applications, monitor data quality and system performance, and escalate issues as needed.
5. Stay updated on new technical solutions and assist with third-party system implementations.
6. Ensure integration of applications with other organizational systems.
7. Lead or assist in project management tasks.
8. Perform additional duties as assigned.

Qualifications

• Education: Bachelor's Degree or equivalent experience in a relevant field.
• Experience: Minimum of 5 years in relevant roles.
• Licensure/Certification: Platform-centric certification required if applicable.

Note: #LI-Remote

Equal Opportunity Employer statement...