We are looking for a strategic and hands‑on Application / Analyst Manager to lead our team of Epic applications analysts through full lifecycle implementations, system maintenance, major updates, and continuous optimization projects.
This role requires a unique combination of technical background as a former Epic analyst and strong operational leadership skills. You will drive project execution, oversee daily system operations, and align application capabilities with broader clinical and organizational goals.
Key Responsibilities
- Team Leadership: Manage, mentor, and resource a high‑performing team of Epic analysts supporting both active implementation phases and ongoing post‑go‑live maintenance.
- Project Management: Oversee end‑to‑end execution of clinical application initiatives, including new module rollouts, major version upgrades, and optimization projects.
- Operational Excellence: Ensure application stability, SLA compliance, efficient ticket resolution, and proactive system maintenance across supported Epic applications.
- Workflow & Strategy Alignment: Partner closely with clinical leadership, operational stakeholders, and executive sponsors to gather requirements, prioritize backlogs, and deliver value‑driven solutions.
- Resource & Scope Management: Drive timeline accountability, manage resource allocation across multiple competing projects, and mitigate project risks effectively.
Required Qualifications
- Management Experience: Proven track record managing teams of Epic analysts across both implementation and ongoing maintenance environments.
- Project Execution: Strong project management skills with demonstrated experience delivering complex application updates, optimization initiatives, and large‑scale implementations.
- Technical Foundation: Prior hands‑on experience as an Epic Analyst (e.g., EpicCare Ambulatory or other clinical/revenue cycle modules) with deep knowledge of build, testing, and system workflows.
- Leadership Skills: Excellent team‑building, stakeholder management, cross‑functional collaboration, and communication skills.
Preferred Qualifications
- Epic Connect: Experience managing or participating in Epic Connect extensions/implementations for affiliate organizations is a major plus.
- Project Management certification (PMP) or formal Agile/Scrum background.
- Active Epic certification(s) in one or more application areas.