Senior Epic Analyst

Insight Global; Bellaire (TX); Sur place; USD 90 000 - 120 000; Plein temps

Résumé du poste

Insight Global is seeking a Senior Application Analyst to deliver expert support and configuration for assigned applications, while training and mentoring junior analysts. You will collaborate with customers across the organization to maximize tool adoption and operational efficiency.

Responsibilities include troubleshooting complex issues, managing system changes, and ensuring high availability and quality delivery of applications. Budget and project management input is expected.

Qualifications

• Bachelor's Degree or 4 years of IT experience.
• 2-3 years of experience conducting build as an Epic Analyst.
• Experience supporting large scale clinical, ancillary or business environments.
• Expert ability to troubleshoot system problems and engineer expert solutions with IT customers and vendors.
• Strong knowledge of project management methodologies and ability to apply them to large scale system implementation.

Responsabilités

• Provide expert level support and configuration of assigned applications.
• Train and mentor junior analysts and support customers at all organizational levels.
• Proactively troubleshoot issues and manage changes within related IT teams.
• Ensure high level administration and availability of applications.
• Contribute to budget projections and project management for successful delivery.

Connaissances

Epic Analyst experience

Troubleshooting

Project management

Formation

Bachelor's degree or 4 years IT experience

Outils

Epic Systems

Availity

Rhyme

Description du poste

The Senior Application Analyst position is responsible for expert level support and configuration of assigned applications. The position entails assisting, training and supporting customers and junior analysts with the operation and administration of systems. The Sr. Application Analyst trains and mentors more junior analysts. The Sr. Application Analyst works with customers at all levels in the organization to enhance their understanding of available tools to enhance operational efficiencies. The Sr. Application Analyst proactively manages and troubleshoots issues within related IT teams and manages change. The Sr. Application Analyst provides high level administration of applications and ensures quality delivery of application availability. The Sr. Application Analyst ensures the services provided contribute to the successful accomplishment of the mission of the department. The Sr. Application Analyst makes recommendations regarding budget projections and project management.

Required Skills & Experience

• Bachelors Degree or 4 years of experience in IT
• At least 2-3 years of experience conducting build as an Epic Analyst
• Experience supporting large scale clinical, ancillary or business environments
• Expert ability and skill to troubleshoot system problems and to engineer expert solutions with IT customers and vendors
• Strong knowledge of project management methodologies and ability to apply them to large scale system implementation

Nice to Have Skills & Experience

• AI exposure
• Rhyme and/or Availity experience
• Decision Tree Build - Provider Record Maintenance (SER Build)
• Welcome Kiosk Build - Referrals and Authorization experience/build
• Patient, Authorization, and Referral WQs