Application Analyst

Fairview Health Services; Minneapolis (MN); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

PTO & Sick Time

Tuition reimbursement

Retirement plan

Earned wage access

Job summary

Fairview Health Services is seeking an Application Analyst for the Nurse Call Information Systems team to configure, document, test, and maintain software applications. You will translate business requirements into software specifications and build domain expertise to support clinical workflows.

The role requires a Bachelor’s degree or equivalent experience and at least 3 years in IT applications, with healthcare familiarity preferred.

Qualifications

• Bachelor’s degree or equivalent experience in IT.
• At least 3 years of IT application experience.
• Healthcare industry experience preferred.

Responsibilities

• Configure, modify, test and troubleshoot existing programs.
• Translate business needs into detailed system specifications and assess against capabilities.
• Develop, document and maintain application systems documentation.
• Participate in incident, problem, change control and project management processes.
• Provide implementation/production support as required.
• Collaborate with cross‑functional teams to optimize system performance and resolve issues.
• Offer after-hours support as determined by IT Leadership.

Skills

IT application experience

Healthcare industry knowledge

Documentation

Education

Bachelor’s degree or combination of education and related work experience

Bachelor’s degree in IT field

Tools

Rauland Nurse Call systems

Job description

Job Overview

The Application Analyst role, for the Nurse Call Information Systems team, is responsible for configuring, documenting, testing, modifying and maintaining software applications. Build specific applications and technology expertise to and contribute to the specification and design development process. Create system and operating documentation. Job functions include configuring applications by translating the business requirements into software specifications.

Responsibilities

• Configure, modify, test and troubleshoot existing programs/software. Analyze end user data and business needs to recommend changes and optimize of program/system performance. Develop deep application knowledge within specified focus areas. Write and maintain application systems documentation.
• Proactively participates in IT workflow processes including 1) Incident and Problem Management, 2) IT Service Request Management, 3) Change Control Management and 4) IT Project Management.
• Accurately translates business requirements to detail-level system specifications and evaluates against current system capabilities. Understands workflows with the objective to meet business needs.
• Effectively unit test all code and programs prior to releasing them to the quality assurance team. Resolve all unit test issues in a timely manner. Assist the quality assurance team in identifying test cases and in creating/mining test data to enable a thorough test of all deliverables. Provide implementation/production support as required.
• Evaluate and understand dependencies between applications to understand if making a change in one application would have a negative impact in another application. Use knowledge of assigned application(s) to help resolve issues and drive optimal business solutions.
• Support the implementation planning for application program requirements. Support the end-user and technical operations staff as required by providing excellent customer service. Assist senior development staff with the integration of technology within and across areas of IT.
• Works as a member of an application team as well as with other application and technical teams. Supports multiple concurrent work efforts, educates and coaches other team members, and works with minimal supervision in support of team initiatives.
• Actively participates in creating and implementing improvements to achieve clinical, satisfaction and/or efficiency outcomes.
• Provides ongoing operational system support and resolves escalated issues. Interacts with vendors on problem determination, resolution, issue tracking, upgrades and fixes.
• Participates in after-hours support as determined by IT Leadership
• Patient Centered: Provide services centered on the needs and safety of our patients and families.

Required Qualifications

• Bachelor’s degree or combination of education and related work experience
• 3 years of IT application experience

Preferred Qualifications

• Bachelor’s degree in IT field
• Experience within the Healthcare Industry
• Certifications and experience relative to the role
• Nurse Call Certifications for Rauland/prior work experience with Rauland

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status