Application Analyst - Pharmacy

Fairview Health Services; Shoreview (MN); On-site; USD 78,000 - 110,000; Full time

Benefits offered by this job

Benefits package

Job summary

Fairview Health Services in Minnesota is seeking an Application Analyst to configure, document, test, modify and maintain software applications, building technology expertise and translating business requirements into software specifications.

Responsibilities include configuring, modifying, testing, troubleshooting, writing documentation, supporting incident/problem/change management, and providing end-user support to ensure optimal program performance and user satisfaction.

Qualifications

• Bachelor’s degree or combination of education and related work experience.
• Pharmacy Technician MN eligible to become registered and certified.
• 3 years of IT application experience.
• If supporting Epic, certification in core applications within six months.

Responsibilities

• Configure, modify, test and troubleshoot existing programs/software.
• Translate business requirements into detailed system specifications.
• Write and maintain application systems documentation.
• Support incident/problem/change management and IT project activities.
• Provide end-user and production support as required.

Skills

IT application experience

Epic certification (core applications)

Education

Bachelor’s degree or related work experience

Pharmacy Technician MN eligible (registered/certified)

Tools

Epic

Job description

Job Overview

The Application Analyst role is responsible for configuring, documenting, testing, modifying and maintaining software applications. Build specific applications and technology expertise to and contribute to the specification and design development process. Create system and operating documentation. Job functions include configuring applications by translating the business requirements into software specifications.

Responsibilities

• Configure, modify, test and troubleshoot existing programs/software. Analyze end user data and business needs to recommend changes and optimize of program/system performance. Develop deep application knowledge within specified focus areas. Write and maintain application systems documentation.
• Proactively participates in IT workflow processes including 1) Incident and Problem Management, 2) IT Service Request Management, 3) Change Control Management and 4) IT Project Management.
• Accurately translates business requirements to detail-level system specifications and evaluates against current system capabilities. Understands workflows with the objective to meet business needs.
• Effectively unit test all code and programs prior to releasing them to the quality assurance team. Resolve all unit test issues in a timely manner. Assist the quality assurance team in identifying test cases and in creating/mining test data to enable a thorough test of all deliverables. Provide implementation/production support as required.
• Evaluate and understand dependencies between applications to understand if making a change in one application would have a negative impact in another application. Use knowledge of assigned application(s) to help resolve issues and drive optimal business solutions.
• Support the implementation planning for application program requirements. Support the end-user and technical operations staff as required by providing excellent customer service. Assist senior development staff with the integration of technology within and across areas of IT.
• Works as a member of an application team as well as with other application and technical teams. Supports multiple concurrent work efforts, educates and coaches other team members, and works with minimal supervision in support of team initiatives.
• Actively participates in creating and implementing improvements to achieve clinical, satisfaction and/or efficiency outcomes.
• Provides ongoing operational system support and resolves escalated issues. Interacts with vendors on problem determination, resolution, issue tracking, upgrades and fixes.
• Participates in after-hours support as determined by IT Leadership
• Patient Centered: Provide services centered on the needs and safety of our patients and families.

Required Qualifications

• Bachelor’s degree or combination of education and related work experience
• Pharmacy Technician MN Eligible to become registered as a Pharmacy Technician with the MN State Board of Pharmacy and eligible to become certified with the Pharmacy Technician Certification Board.
• 3 years of IT application experience
• If supporting Epic, certification in core applications is required within six months of employment

Preferred Qualifications

• Bachelor’s degree in IT field
• Experience within the Healthcare Industry
• Certifications and experience relative to the role
• Epic Certifications for Epic roles

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

$77,729.60- $109,740.80 Annual